Tinotenda Mukaira
Roxbury,MA
Summary
PMP-certified Project Coordinator with over four years of experience supporting safeguarding, social work, advocacy, and multi-country project delivery in NGO and academic environments. Proven ability to coordinate global workplans, manage project documentation and risk trackers, support budget oversight, and facilitate collaboration across geographically dispersed teams. Brings a strong foundation in social work and monitoring and evaluation, combined with hands-on experience in governance, stakeholder coordination, and remote project operations. Adept at supporting donor-funded programs, maintaining accountability, and enabling timely, high-quality project delivery in complex international settings.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Global Programs Project Management Intern
International Justice Mission (IJM)
Arlington, Virginia
09.2025 - 12.2025
- Supported the coordination of three concurrent global programs by maintaining project plans, risk registers, and delivery trackers, enabling early identification of risks and dependencies.
- Managed a centralized digital documentation repository for 20+ stakeholders across six time zones, improving access to project information and governance materials.
- Tracked progress across 12+ active workstreams, escalating high-priority risks and issues to senior leadership to support on-time milestone delivery.
- Coordinated planning and execution activities across 8 or more countries in Africa and Asia, supporting alignment across diverse regulatory and operational contexts.
- Conducted business and logistics analysis to support budget oversight and resource planning, contributing to cost-conscious operational decision-making.
Community Ambassador
Northeastern University – Off-Campus Engagement &
Boston, MA
09.2025 - Current
- Planned and executed community outreach initiatives serving over 200 off-campus students annually, coordinating schedules, logistics, and communications.
- Designed and distributed monthly newsletters to over 500 students using Canva and Mailchimp, improving engagement through data-informed content optimization.
- Managed housing and community-related inquiries, achieving a 90% resolution rate within 48 hours.
- Led multiple concurrent initiatives using Monday.com, ensuring consistent, on-time delivery through task delegation and milestone tracking.
Service-Learning Teaching Assistant
Northeastern University
Boston, MA
11.2024 - 01.2026
- Guided four capstone project teams per academic term through full project lifecycles, achieving over 90% milestone completion rates through structured planning and monitoring.
- Facilitated weekly project review meetings with students and faculty stakeholders, reducing scope ambiguity through clear documentation and feedback loops.
- Maintained standardized project documentation and reporting templates, reducing administrative overhead by 30%, and improving reviewer transparency.
- Applied Agile practices, including iterative planning, backlog refinement, and review cycles, to support adaptive project delivery under changing requirements.
Administration and Social Worker
Women Democracy Network
HARARE, Harare
01.2023 - 12.2023
- Provided administrative and social work support to programs promoting women’s participation in governance, leadership, and gender-responsive decision-making.
- Supported planning and coordination of advocacy activities, community engagements, and capacity-building sessions aligned with organizational priorities.
- Delivered community-based social support and referral services, engaging women and marginalized groups to address social, economic, and protection-related challenges.
- Maintained program records, case notes, and activity documentation to support accountability, reporting, and institutional learning.
- Assisted with stakeholder coordination, including community leaders, partners, and beneficiaries, to ensure effective implementation of advocacy and empowerment initiatives.
- Contributed to monitoring of program activities by consolidating updates, tracking outputs, and supporting internal reporting processes.
Safeguarding Officer
ZIMCARE Trust – Zimbabwe
HARARE, Harare
01.2021 - 12.2022
- Led safeguarding and child-protection interventions for vulnerable learners, providing structured psychosocial support, and ensuring adherence to institutional safeguarding standards.
- Conducted regular well-being assessments and maintained confidential case documentation to support follow-up actions and appropriate referrals.
- Coordinated home visits and family engagement activities to assess living environments, and reinforce individualized support and protection plans.
- Responded to safeguarding concerns and crisis cases by initiating immediate support actions and coordinating follow-up to ensure learner safety and stability.
- Collaborated with educators, caregivers, and external service providers to monitor case progress and escalate high-risk concerns through established safeguarding channels.
- Contributed to a safe and inclusive learning environment by supporting programs aligned with child welfare, protection, and social inclusion objectives.
Education
Master of Science - Analytics Project Management
Northeastern University
Boston, Massachusetts, MA05-2026
Post Graduate Diploma in Social Work - Social Work
University of Zimbabwe
Harare09-2023
Bachelor of Science - Sociology
University of Zimbabwe
Harare12-2021
Skills
- Data analysis
- Community outreach
- Stakeholder engagement
- Policy advocacy
- Agile methodology
- Global project coordination
- Project governance and risk tracking
- Work plan and deliverable monitoring
- Budget and resource tracking support
- Stakeholder and partner coordination
- Knowledge management (SharePoint, Teams)
- Monitoring, evaluation, and reporting
- Remote and cross-time-zone collaboration
- Agile and Waterfall project methods
Languages
English
Full Professional
Shona
Native/ Bilingual
Certification
PMP
Timeline
Global Programs Project Management Intern
International Justice Mission (IJM)
09.2025 - 12.2025
Community Ambassador
Northeastern University – Off-Campus Engagement &
09.2025 - Current
Service-Learning Teaching Assistant
Northeastern University
11.2024 - 01.2026
Administration and Social Worker
Women Democracy Network
01.2023 - 12.2023
Safeguarding Officer
ZIMCARE Trust – Zimbabwe
01.2021 - 12.2022
Master of Science - Analytics Project Management
Northeastern University
Post Graduate Diploma in Social Work - Social Work
University of Zimbabwe
Bachelor of Science - Sociology
University of Zimbabwe