Tione Ford
Houston,TX
Summary
Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies.
Overview
4
4
years of professional experience
Work History
Child Care Provider
Brady Bunch
02.2022 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Met with parents about daily activities, positive developments, and issues.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Customer Service Representative
Comcast
01.2020 - 12.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Push Academy
Denver, CO05.2014
Skills
- Fine Motor Skills
- Disciplinary Enforcement
- Positive Reinforcement Methods
- Cleaning Requirements
- Bathing and Dressing
- Lesson Plan Creation
- Account Management
- Call Center Operations
- Customer Retention Strategies
- Order Processing
Timeline
Child Care Provider
Brady Bunch
02.2022 - Current
Customer Service Representative
Comcast
01.2020 - 12.2021
High School Diploma -
Push Academy
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