Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tionna Floyd

Baltimore,MD

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving my all an a positive and memorable .

Overview

19
19
years of professional experience

Work History

C.N.A-G.N.A

Maryland Baptist Aged Home
Baltimore, MD
08.2017 - Current
  • Answer patient call bells, signal lights, or intercom systems to
  • determine patients' needs.
  • Turn and reposition bedridden patients.
  • Provide physical support to assist patients to perform daily living
  • activities, such as getting out of bed, bathing, dressing, using the toilet,
  • standing, walking, or exercising.
  • Review patients' dietary restrictions, food allergies, and preferences to
  • ensure patient receives appropriate diet.
  • Measure and record food and liquid intake or urinary and fecal output,
  • reporting changes to medical or nursing staff.
  • escort patients on doctors appointment
  • Recognized by management for providing exceptional care and customer service.
  • Operated equipment and machinery according to safety guidelines.

C.N.A -G.N.A

Future Care Charles Village
Baltimore, Maryland
05.2008 - 07.2017
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • worked under supervision of a licensed nurse.
  • assist with activities a few days a week
  • escort patient to dialysis and doctors appointment

Volunteer Housekeeper/Assistant Team Leader

Port Discovery Children's Museum
Baltimore, MD
03.2006 - 06.2008
  • Stocked amenities such as soap,paper towels,and toilet paper in bathrooms.
  • Cleaned bathrooms, including toilets, and sinks.
  • wipe down play areas in museum floors and pull trash
  • team leader /lead treasure hunt tours in various parts of the museum .
  • Ensured that all health standards were met during cleaning operations.
  • Followed safety procedures when handling hazardous materials.
  • Emptied trash receptacles throughout the property.
  • Sanitized all areas of the museum lobby
  • Provided information about museum services upon request from guests.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearances.

Education

CDL A -

Advance CDL Driving Academy
Baltimore, MD
08-2024

High School Diploma -

Southern High School
Baltimore, MD

CDL B -

NCIA Hjh Vocational Training Center
Baltimore, MD

Skills

  • Organizational skills
  • Organization and time management
  • Analytical and critical thinking
  • Problem-solving

Timeline

C.N.A-G.N.A

Maryland Baptist Aged Home
08.2017 - Current

C.N.A -G.N.A

Future Care Charles Village
05.2008 - 07.2017

Volunteer Housekeeper/Assistant Team Leader

Port Discovery Children's Museum
03.2006 - 06.2008

CDL A -

Advance CDL Driving Academy

High School Diploma -

Southern High School

CDL B -

NCIA Hjh Vocational Training Center
Tionna Floyd