Led team in achieving sales targets through effective training and coaching of staff.
Developed and implemented operational strategies to enhance customer satisfaction and retention.
Streamlined inventory management processes, improving accuracy and reducing discrepancies.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Mailroom/printshop operator
KSB Hospital/ OSF ST KATHARINE, Dixon, Illinois
Dixon, Illinois
07.2021 - 09.2025
Streamlined sorting and organization of hospital mail to enhance operational efficiency.
Executed timely mail delivery to all departments, ensuring efficient communication.
Processed outgoing mail efficiently to support daily operations. Assisted in organizing mail distribution to ensure timely delivery. Maintained accurate records of outgoing correspondence.
Executed document and poster printing for departmental needs.
Compiled and assembled information packets for distribution.
Assistant Manager
Maurices
Sterling, IL
07.2018 - 06.2021
Led team in achieving sales targets through effective training and coaching of staff.
Developed and implemented operational strategies to enhance customer satisfaction and retention.
Streamlined inventory management processes, improving accuracy and reducing discrepancies.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Sales Associate
Nasos Beauty Supply Sterling, Illinois
Sterling, Illinois
03.2021 - 06.2021
Greet, and build rapport with customers.
Assist in helping products that fit suggested needs.
Knowledgeable with care products sold in store and online.
Cross sell products to increase purchase amounts.
Achieve established goals.
Babysitter
Babysitter, Dixon Illinois
Dixon, Illinois
09.2017 - 07.2018
Established an environment that fosters learning and promotes positive interactions.
Cared for the children, ensured that they were safely and securely playing or doing their school work and other activities.
Facilitated activities designed to enhance children's talents and skills.
Counselor
YMCA, Dixon Illinois
Dixon, Illinois
10.2016 - 09.2017
Supervised after-school activities for children in grades 1 through 5.
Facilitated completion of homework and school projects to enhance academic performance.
Facilitated organization of crafting and athletic activities to enhance participant engagement.
Education
High School Diploma - undefined
Dixon High School
Esthetics Program - undefined
Debutantes School of Cosmetology
Skills
Demonstrated expertise in maintaining confidentiality, promoting diversity, and adapting to changing environments
Assisted in gathering and analyzing data to support decision-making processes Facilitated effective communication among team members to enhance collaboration Conducted research to identify trends and insights relevant to projects
Demonstrated proficiency in Microsoft Outlook, PowerPoint, and Excel to enhance productivity