Dynamic Senior Management Analyst with a proven track record in business process improvement and team collaboration. Expertise in optimizing operational efficiency and facilitating impactful training programs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Management Analyst
Las Vegas Fire And Rescue
05.2022 - Current
Analyzed operational data to identify trends and improve service delivery efficiency.
Collaborated with cross-functional teams to enhance interdepartmental communication protocols.
Streamlined reporting processes, resulting in improved accuracy of performance metrics.
Facilitated training sessions on best practices for data management and analysis tools.
Established strong relationships with key stakeholders across departments, fostering collaboration towards shared objectives.
Delivered in-depth training programs for staff development, enhancing skill sets and promoting career growth opportunities.
Sr. Human Resources Technician
City of Las Vegas Human Resources
09.2016 - 05.2022
Processed employee onboarding and offboarding documentation to ensure compliance with HR policies.
Managed employee records using HRIS systems, maintaining data integrity and confidentiality.
Assisted in recruitment efforts by screening resumes and scheduling interviews for various departments.
Provided support in benefits administration, addressing employee inquiries regarding health plans and retirement options.
Mentored junior HR staff on best practices in employee relations and performance management processes.
Led initiatives to streamline HR processes, resulting in improved service delivery across the department.
Migrated legacy HRIS system to new technology to minimize business impacts.
Streamlined onboarding procedures for new hires, resulting in reduced time to productivity.
Facilitated effective conflict resolution between employees and managers, promoting open communication and positive working relationships.
Education
Bachelor's of Business Administration - Business Administration And Management
University of Phoenix
Las Vegas
06-2011
Skills
Business process improvement
Organizational development
Innovation management
Problem-solving
Attention to detail
Multitasking and organization
Team collaboration
Certification
SEAL 2023
The Trust Edge Experience
Grant Writing
Supervisory Cohort
Languages
Thai
Professional Working
Timeline
Sr. Management Analyst
Las Vegas Fire And Rescue
05.2022 - Current
Sr. Human Resources Technician
City of Las Vegas Human Resources
09.2016 - 05.2022
Bachelor's of Business Administration - Business Administration And Management