- French - Intermediate
Alani Martina-Hood
Merrill
Summary
Dynamic retail professional recognized for consistently delivering high standards and achieving exceptional results. Extensive experience in customer service, visual merchandising, and sales support contributes to a positive shopping experience and drives revenue growth. Dependable team collaborator adept at adapting to evolving needs, ensuring seamless operations in fast-paced environments. Skilled in trend spotting and inventory management, leveraging insights to optimize product offerings and enhance customer engagement.
Overview
9
9
years of professional experience
1
1
Language
Work History
Fashion Associate
Walmart
Houlton, ME
05.2025 - Current
- Assisted customers with product selections, enhancing overall shopping experience.
- Curated visual merchandise displays to align with seasonal promotions and brand standards.
- Processed inventory shipments efficiently, ensuring accurate stock levels on sales floor.
- Collaborated with team members to maintain organized and visually appealing store layout.
- Collaborated with team members to maintain inventory accuracy and presentation standards.
- Monitored stock levels and reported discrepancies to management for timely resolution.
- Organized and stocked merchandise on sales floor to ensure optimal product availability.
Cashier/Front End
Hannaford
Houlton, ME
08.2022 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer, ensuring proper change and balance at shift end.
- Trained new cashiers on operational procedures and customer service standards.
Sales Associate
Dollar General
Nixa, MO
10.2020 - 03.2022
- As a Sales Associate at Dollar my position was stocking the floor, recovering the floor as I stocked. Maintain a good presence and environment for my customers. Our Customers at Dollar General were our highest priory. Customer satisfaction was a key part of my job.
- I kept the store clean, mopping each night to maintain a clean work place and making my store somewhere my customers would want to come back.
- Provided a quick and exceptional customer experience
- Restocked shelves
- Kept store clean
- I was very happy and proud to work at Dollar General and received praises on my hard work. It was a good environment.
- My primary shifts were closing which entitled me, taking out the trash, moving roll-tainers back to their appropriate places and sweeping the floor and recovering any items I saw out of place. I would preform a final sweep of the store before joining my coworker to leave the store and lock it as we left.
Team Member
KFC
Springfield, MO
07.2017 - 11.2017
- I was Front Cashier, Drive-thru Cashier and handled food and getting food to customers. Morning Shifts required making food for the day such as the coleslaw, biscuits, mashed potatoes and desserts for the day. Closing required mopping the lobby floor, sweeping, shutting down the warmers and putting away/throwing away all food from the day.
Education
High school diploma -
Nixa High School
Nixa, Missouri05.2020
Skills
- Food Preparation
- Food Safety
- Food Service
- Food Handling
- Retail Sales
- Food Production
- Fashion styling
- Fashion history
- Fashion retail
- Color theory
- Restaurant Experience
- Cash Handling
Languages
Timeline
Fashion Associate
Walmart
05.2025 - Current
Cashier/Front End
Hannaford
08.2022 - 10.2024
Sales Associate
Dollar General
10.2020 - 03.2022
Team Member
KFC
07.2017 - 11.2017
High school diploma -
Nixa High School