Hardworking and passionate job seeker with strong organizational skills eager to secure a role to advance my technical abilities. I am ready to help a team achieve company goals.
Overview
4
4
years of professional experience
Work History
Dock Assistance/Assisting Microsoft Data Center Logistic Team/Production
Help with logistic and also prep Shipments to be ready taken into Colos
Relocate Materials or organize dock area and Colos
Production- Connect cables to modules.
Deli
Food Lion
07.2021
Prep Food for Customers and Bake Cakes
Customer Lead / Online Shopper / Cashier
Food Lion
11.2022 - 08.2023
Online Shopper/ customer support
Professional Photographer / Supervisor
Kings Dominion
03.2022 - 11.2022
Greet Customers & Take Photos
Forklift / Freight
Home Depot
02.2022 - 06.2022
Duties: to Organize lumber and stock objects that came in of truck
Freight Handler
Stocking / Freight
Wal-Mart
- 02.2022
Overnight stocker- Stock shelves & Inventory
Packer / Stow
Amazon
11.2019 - 06.2021
Pack Objects to be shipped out
Pick items from location to be packed and shipped
Forklifting items on and off the trucks Ship Dock / Forklift Inbound Receiving / Outbound Receiving
Education
Associate of Science - Computer Science And Engineering
ITT Tech
06.2016
Skills
Communication
Costumer service and Support
Organization
Cabling
Timeline
Customer Lead / Online Shopper / Cashier
Food Lion
11.2022 - 08.2023
Professional Photographer / Supervisor
Kings Dominion
03.2022 - 11.2022
Forklift / Freight
Home Depot
02.2022 - 06.2022
Deli
Food Lion
07.2021
Packer / Stow
Amazon
11.2019 - 06.2021
Dock Assistance/Assisting Microsoft Data Center Logistic Team/Production
Stocking / Freight
Wal-Mart
- 02.2022
Associate of Science - Computer Science And Engineering
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media
Dietary Aide- Handling incoming and outgoing calls with patients and nursing staff. Assisting patients with their dietary selections along with Dietitians and Speech therapists. Managing prescribed diets using software primarily Cerner, Nutritional Services Suite and UHS Fusion. Completing required LMS modules to meet company standards. Coordinating and informing dietary department including Chefs and support staff of special needs of the patients to ensure and exceed performance standards. Multitasking and fulfilling necessary roles as well as encouraging coworkers in a team setting. Previous experience with Microsoft Word, excel and other job specific software. From 2010-2017 we sold our home, moved and started a business when our son fell ill and I stayed home to be a caregiver, this experience is what led me to work in a Hospital setting. This life altering experience has given me a new perspective on life and a deep compassion for others. I continue to look forward to being an asset to our team and offer some kindness to our patients. at Palmdale RegionalDietary Aide- Handling incoming and outgoing calls with patients and nursing staff. Assisting patients with their dietary selections along with Dietitians and Speech therapists. Managing prescribed diets using software primarily Cerner, Nutritional Services Suite and UHS Fusion. Completing required LMS modules to meet company standards. Coordinating and informing dietary department including Chefs and support staff of special needs of the patients to ensure and exceed performance standards. Multitasking and fulfilling necessary roles as well as encouraging coworkers in a team setting. Previous experience with Microsoft Word, excel and other job specific software. From 2010-2017 we sold our home, moved and started a business when our son fell ill and I stayed home to be a caregiver, this experience is what led me to work in a Hospital setting. This life altering experience has given me a new perspective on life and a deep compassion for others. I continue to look forward to being an asset to our team and offer some kindness to our patients. at Palmdale Regional