Tirso Velazquez
Summary
Detail-oriented Doorman/Porter with 14 years of experience in related roles. Very friendly, well spoken, people person with a driven focus on customer service and problem resolution.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Porter
Matthew Adams Properties
118 East 60th Street New York NY 10022
06.2023 - Current
- Perform daily cleaning of service basement, lobby, and overall building appearance.
- Hourly run and empty building trash compactor.
- Daily floor by floor checking and disposing of trash too large for compactor chutes, empty recycling bins, and cut, fold, and tie large empty boxes.
- Sweep, hose down, and keep clean building sidewalk, driveway, walkway, and service entrance.
- Keep employee locker room/lunch room clean.
- Assist handyman in building maintenance including radiator bleedings, clogged sinks, tubs, and toilets.
- Remove mattresses and furniture from tenant apartments for trash disposal.
- Clean and stock basement bathrooms.
- Clean and maintain building laundry room.
- Vacuum carpets in lobby and every floor.
- Put down lobby and elevators weather carpets when it starts to rain and remove them when the rain is done and dry.
- Check in, verify, and announce all contractors that come in daily.
- Run keyed off service elevator for move ins, contractor material deliveries, and large garbage removal.
- Take tenant food and grocery deliveries up to apartments.
- Keep an inventory of supplies and store them safely and securely to prevent theft and damage.
Doorman
Matthew Adams Properties
118 East 60th Street
04.2009 - Current
- Greeted tenants and guests with welcoming warmth.
- Provided security for building by announcing all guests and turning away all loiterers.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Logged in tenant's daily packages, laundry, and overall deliveries to the building system.
- Kept driveway in working order by directing cars to correct entrance and exit and keeping cars from blocking the entrance and exit.
- Helped tenants out of cars and carried their luggage, groceries, or bags they might be bringing in or dropping off.
Sales Associate
Best Buy
44th And 5th Street New York, N.y
09.2008 - 05.2009
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
BBA - Business Administration And Management
Hofstra University
Hempstead, NY08.2008
High School Diploma -
Stevenson High School
The Bronx, NY06.2004
Skills
- Customer Service
- OSHA Regulations
- Equipment Repairs
- Groundskeeping
- Punctual and Dependable
- Electrical Maintenance
- Strong Work Ethic
- Ensuring Customer Satisfaction
- Maintaining Building Security
- Facilities Maintenance
- Power Equipment Operation
- Routine Plumbing Repair
- Heavy Lifting
- Multitasking Abilities
- Organizational Skills
- Problem Solving
- Computer Literacy
- Initiative and Self-Motivation
- Critical Thinking
- Work Planning and Prioritization
- Basic Electrical Knowledge
- Industrial Equipment Knowledge
Certification
- OSHA 30 hr
- CPR
- Electricity basics
- Bed Bugs / Pest Management
- carbon monoxide
- Led safety
- Air pollution
- Heat and Hot Water
- Visual Assessment and local Law one
- Customer Service
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Porter
Matthew Adams Properties
06.2023 - Current
Doorman
Matthew Adams Properties
04.2009 - Current
Sales Associate
Best Buy
09.2008 - 05.2009
BBA - Business Administration And Management
Hofstra University
High School Diploma -
Stevenson High School