Tirso Velazquez
Summary
Detail-oriented Doorman/Porter with 14 years of experience in related roles. Very friendly, well spoken, people person with a driven focus on customer service and problem resolution.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Porter
Matthew Adams Properties
06.2023 - Current
- Perform daily cleaning of service basement, lobby, and overall building appearance.
- Hourly run and empty building trash compactor.
- Daily floor by floor checking and disposing of trash too large for compactor chutes, empty recycling bins, and cut, fold, and tie large empty boxes.
- Sweep, hose down, and keep clean building sidewalk, driveway, walkway, and service entrance.
- Keep employee locker room/lunch room clean.
- Assist handyman in building maintenance including radiator bleedings, clogged sinks, tubs, and toilets.
- Remove mattresses and furniture from tenant apartments for trash disposal.
- Clean and stock basement bathrooms.
- Clean and maintain building laundry room.
- Vacuum carpets in lobby and every floor.
- Put down lobby and elevators weather carpets when it starts to rain and remove them when the rain is done and dry.
- Check in, verify, and announce all contractors that come in daily.
- Run keyed off service elevator for move ins, contractor material deliveries, and large garbage removal.
- Take tenant food and grocery deliveries up to apartments.
- Keep an inventory of supplies and store them safely and securely to prevent theft and damage.
Doorman
Matthew Adams Properties
04.2009 - Current
- Greeted tenants and guests with welcoming warmth.
- Provided security for building by announcing all guests and turning away all loiterers.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Logged in tenant's daily packages, laundry, and overall deliveries to the building system.
- Kept driveway in working order by directing cars to correct entrance and exit and keeping cars from blocking the entrance and exit.
- Helped tenants out of cars and carried their luggage, groceries, or bags they might be bringing in or dropping off.
Sales Associate
Best Buy
09.2008 - 05.2009
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
BBA - Business Administration And Management
Hofstra University
Hempstead, NY08.2008
High School Diploma -
Stevenson High School
The Bronx, NY06.2004
Skills
- Customer Service
- OSHA Regulations
- Equipment Repairs
- Groundskeeping
- Punctual and Dependable
- Electrical Maintenance
- Strong Work Ethic
- Ensuring Customer Satisfaction
- Maintaining Building Security
- Facilities Maintenance
- Power Equipment Operation
- Routine Plumbing Repair
- Heavy Lifting
- Multitasking Abilities
- Organizational Skills
- Problem Solving
- Computer Literacy
- Initiative and Self-Motivation
- Critical Thinking
- Work Planning and Prioritization
- Basic Electrical Knowledge
- Industrial Equipment Knowledge
Certification
- OSHA 30 hr
- CPR
- Electricity basics
- Bed Bugs / Pest Management
- carbon monoxide
- Led safety
- Air pollution
- Heat and Hot Water
- Visual Assessment and local Law one
- Customer Service
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Porter
Matthew Adams Properties
06.2023 - Current
Doorman
Matthew Adams Properties
04.2009 - Current
Sales Associate
Best Buy
09.2008 - 05.2009
BBA - Business Administration And Management
Hofstra University
High School Diploma -
Stevenson High School
- OSHA 30 hr
- CPR
- Electricity basics
- Bed Bugs / Pest Management
- carbon monoxide
- Led safety
- Air pollution
- Heat and Hot Water
- Visual Assessment and local Law one
- Customer Service
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