Tirson Antigua
METHUEN,Massachusetts
Summary
Dynamic Professional Medical Interpreter and Medical Assistant Team Leader with extensive experience at Greater Lawrence Family Health Center, excelling in clinical leadership and effective communication. Proven track record in enhancing patient satisfaction through proactive follow-ups and efficient appointment scheduling. Bilingual in English and Spanish, skilled in conflict resolution and staff training, ensuring optimal patient care and team performance.
Experienced with team leadership in medical settings, ensuring high standards of patient care. Utilizes strong organizational skills and effective communication to streamline clinical operations. Track record of fostering collaborative team culture and adapting to changing healthcare needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant Team Leader, Medical Interpreter
Greater Lawrence Family Health Center
11.2020 - 10.2023
- Assist Primary care physician ( Bilingual ) to complete a procedure explanation
- Assisted with clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
- Increased patient satisfaction rates through proactive follow-ups on lab results and timely communication of pertinent information.
- Established positive rapport with patients through empathetic communication and attentive service.
- Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
Medical Assistant Team Leader
Lahey Medical Center
11.2015 - 10.2020
- Managed appointment scheduling effectively, accommodating urgent visits while maintaining a smooth daily workflow for the entire team. Impacting the life of more than 75,000 patients
- Coordinated billing processes efficiently, minimizing errors and maximizing revenue collection for the practice.
- Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
- Monitored medical equipment maintenance schedules to ensure all devices were functioning optimally during critical procedures.
- Implemented inventory management systems that minimized supply shortages and reduced costs associated with overstocking specially during COVID 19.
- Ensured timely completion of administrative duties, contributing to a well-managed medical office environment.
Medical Assistant
Riverside Surgical Associates
04.2015 - 05.2015
- Procedure assistant 15 procedure per day two time per week
- Maintained patient under medication prescription refills up to date during the recovery home process.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and prepared laboratory specimens
- Prepared biopsies for pick up and transport to Pathology Department
Education
Professional Medical Interpreter
University of Massachusetts, Lowell
Lowell, MA06-2019
Associate of Science - MEDICAL ASSISTANT
THE SALTER SCHOOL
Tewksbury, MA06-2015
M.D. - PRIMARY CARE PHYSICIAN
UNIVERSITY AUTONOMA OF SANTO DOMINGO
THE DOMINICAN REPUBLIC 06-2005
Skills
- Bilingual English and Spanish
- Communicate Effectively with patient, families and coworkers
- Clinical leadership
- Vital signs monitoring
- Team building and motivation
- Staff training and development
- Appointment scheduling
- Conflict resolution techniques
- Clinical Procedure booking and Procedure interpretation ( non native English speakers)
- Medical Terminology
- Wound Care Procedure assistant
- Medical Terminology
Certification
- Professional Medical Interpreter
- CMA - Certified Medical Assistant
- MD Diploma foreign country ( The Dominican Republic)
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant Team Leader, Medical Interpreter
Greater Lawrence Family Health Center
11.2020 - 10.2023
Medical Assistant Team Leader
Lahey Medical Center
11.2015 - 10.2020
Medical Assistant
Riverside Surgical Associates
04.2015 - 05.2015
Professional Medical Interpreter
University of Massachusetts, Lowell
Associate of Science - MEDICAL ASSISTANT
THE SALTER SCHOOL
M.D. - PRIMARY CARE PHYSICIAN
UNIVERSITY AUTONOMA OF SANTO DOMINGO
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