Tirzah Ramirez
San Jose,CA
Summary
A highly-motivated employee with desire to take on new challenges. With strong work ethic, adaptability, and exceptional interpersonal skills. Adapted to working effectively unsupervised and quickly mastering new skills. As well as an outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
G By Guess
San Jose, CALIFORNIA
09.2022 - 07.2024
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Encouraged teamwork among players while focusing on sportsmanship values.
Education
High School Diploma -
Mt Pleasant High School
San Jose, CA05-2022
Associate of Science - Business Administration
Evergreen Valley College
San Jose, CASkills
- Promotional support
- Retail loss prevention
- Customer Needs Assessment
- Product Sales
- Client Account Management
- Upselling
- Relationship Building
- Teamwork and Collaboration
- Inventory Tracking
- Complex Problem-Solving
Certification
- California State Seal of Biliteracy
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate
G By Guess
09.2022 - 07.2024
High School Diploma -
Mt Pleasant High School
Associate of Science - Business Administration
Evergreen Valley College