Tisa Howard
Atlanta,GA
Summary
Dynamic Fleet Estimator at Maaco Collision Repair & Auto Painting, recognized for delivering precise cost estimates and fostering client trust. Leveraging strong problem-solving and organizational skills, I enhanced operational efficiency and customer satisfaction, establishing a reputation for reliability and accuracy in a fast-paced environment.
Overview
14
14
years of professional experience
Work History
Fleet Estimator
Maaco Collision Repair & Auto Painting
Atlanta, Ga
06.2017 - Current
- Analyzed vehicle damage to prepare accurate estimates for repair costs.
- Collaborated with technicians to assess necessary repairs and materials required.
- Utilized estimating software to ensure precise calculations and documentation.
- Communicated effectively with customers, explaining estimates and addressing concerns.
- Maintained up-to-date knowledge of industry standards and pricing trends for parts and labor.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Assistant Manager
TitleMax Title Loans
Marietta, GA
01.2012 - 04.2016
- Managed daily operations to ensure compliance with regulatory standards and company policies.
- Trained and mentored staff on loan processing procedures, enhancing team performance and customer service.
- Developed and implemented streamlined processes for loan documentation, improving efficiency and accuracy.
- Analyzed customer feedback to identify areas for service improvement, leading to enhanced client satisfaction.
Education
GED - GED
North Metro Technical
Acworth, GA03.2000
Skills
- Cost estimation
- Multitasking Abilities
- Problem-solving
- Organizational skills
- Customer relationship management
- Teamwork and collaboration
- Reliability
- Self motivation
Timeline
Fleet Estimator
Maaco Collision Repair & Auto Painting
06.2017 - Current
Assistant Manager
TitleMax Title Loans
01.2012 - 04.2016
GED - GED
North Metro Technical