Tisa Scruggs
Powder Springs,GA
Summary
Accomplished Fraud Investigator with a proven track record at Medicaid, adept in financial fraud prevention and case management. Excelled in partnering with law enforcement for successful fraud case resolutions, demonstrating exceptional attention to detail and communication skills. Enhanced data analysis techniques, leading to improved investigation efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Fraud Investigator
Medicaid
05.2023 - Current
- Performed detailed background checks on individuals suspected of fraudulent activity to gather critical information needed for successful investigations.
- Provided exceptional customer service to clients affected by fraudulent activities, addressing their concerns while maintaining compliance with regulatory guidelines
- Conducted prompt and thorough investigations on referred files.
- Collaborated with law enforcement agencies to resolve complex fraud cases, leading to successful prosecution of offenders.
Finger Print Technician
Biometric Impressions
02.2022 - 12.2022
- Improved workflow efficiency with regular maintenance and calibration of fingerprint equipment.
- Consistently met or exceeded performance metrics by prioritizing tasks and managing time effectively during high-pressure situations.
- Supported background check processes by accurately classifying and searching fingerprint records in databases.
- Collaborated with inter-agency partners to share knowledge, resources, and expertise in the field of biometric identification.
Records Clerk
Hazel Crest Police Department
09.2020 - 12.2021
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Generated reports from database systems to track records.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
Background Investigator
SJV DATA SOLUTIONS
08.2019 - 09.2020
- Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
- Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes
- Obtained background check data on characters, financial statuses and personal histories.
Education
Master Of Science - Criminal Justice
Chicago State University
Chicago, IL12.2022
Bachelor Of Science - Criminal Justice
Chicago State University
Chicago, IL12.2020
Skills
- Financial Fraud
- Records Research
- Partnering and relationship
- Fraud prevention
- Report filing
- Subpoena delivery
- Civil investigation
- Verbal and written communication
- Case Management
- Data Analysis
- Telephone and email etiquette
- Trained in Software
- Report Writing
- Evidence organization
- Report Preparation
- Time Management
- Attention to Detail
- Multitasking Abilities
Accomplishments
Graduate Student Leadership Award
Student Research Program
Timeline
Fraud Investigator
Medicaid
05.2023 - Current
Finger Print Technician
Biometric Impressions
02.2022 - 12.2022
Records Clerk
Hazel Crest Police Department
09.2020 - 12.2021
Background Investigator
SJV DATA SOLUTIONS
08.2019 - 09.2020
Master Of Science - Criminal Justice
Chicago State University
Bachelor Of Science - Criminal Justice
Chicago State University
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