Guide volunteers through required training and onboarding steps.
Assisted with onboarding and orientation of new volunteers to ensure smooth integration.
Collaborated with staff to streamline volunteer onboarding processes for better experience.
Create and update onboarding materials, guides, and presentations.
Provided administrative support and addressed volunteer inquiries to enhance communication.
Device Processing Specialist
Assurant
07.2024 - 06.2026
Inspected, tested, and processed mobile devices for resale and recycling, maximizing recovery value.
Cleared data from devices to ensure customer privacy compliance.
Maintain detailed records of processed devices and adhere to company standards.
Collaborated with team members to meet daily processing quotas, enhancing team productivity.
Administrative Intern (DQN Internship – HSI Title V)
Dallas College
06.2024 - 09.2024
Exported applicant data into Excel reports to facilitate digital coordination and improve data management
Standardized role details and maintained documentation to streamline information retrieval
Organized and updated project postings across regional platforms to enhance visibility and accessibility
Dental Intern
Perfect 32 Family Dentistry
Garland, TX
12.2023 - 07.2024
Educated patients on effective oral hygiene practices and provided clear post-procedure care instructions.
Assisted dental professionals in providing patient care and ensuring compliance with sterilization protocols.
Maintained organized patient records while upholding a clean and sterile work environment.
Intern – Retail Management & Cashier
The Brand
08.2022 - 01.2024
Oversaw operations of school-based retail store, enhancing student engagement and learning.
Executed accurate customer transactions at checkout, contributing to positive shopping experiences.
Received, unpacked, and organized sales floor merchandise to ensure optimal presentation and accessibility.
Education
High School Diploma -
North Garland High School/Gilbreath-Reed Career & Technical Center
Garland, TX
06-2024
Associate of Science -
Dallas College – Richland Campus
Richardson, TX
09-2026
Certification
Entrepreneurship and Small Business Certification, Career Skills Certificate in Marketing and Retail, UT Health San Antonio School of Dentistry Continuing Education CERP, NRF Customer Service and Sales
LANGUAGES
English (Fluent), Arabic (Fluent), Amharic (Fluent)
Timeline
Volunteer Onboarding Intern
American Red Cross
06.2026 - Current
Device Processing Specialist
Assurant
07.2024 - 06.2026
Administrative Intern (DQN Internship – HSI Title V)
Dallas College
06.2024 - 09.2024
Dental Intern
Perfect 32 Family Dentistry
12.2023 - 07.2024
Intern – Retail Management & Cashier
The Brand
08.2022 - 01.2024
High School Diploma -
North Garland High School/Gilbreath-Reed Career & Technical Center
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