Tische Price
Council,Idaho
Summary
Versatile and achievement-oriented professional with a proven track record at Adams County Health Clinics, excelling in workflow optimization and team collaboration. Demonstrated expertise in confidentiality adherence and clinic software proficiency, significantly enhancing operational efficiency and patient satisfaction. Renowned for exceptional problem-solving abilities and customer service, contributing to a notable improvement in workplace productivity. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician/Registered Dental Assistant
Adams County Health Clinics
Council, ID
11.2021 - 04.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Typed patient data into computer system using NextGen, while following privacy laws and maintaining high-level accuracy.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Contributed to increased office productivity by assisting with billing tasks and insurance claim submissions.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, sealants, casts and impressions.
- Full time/40 hours per week. May not contact.
Veterinary Technician Assistant
Heartland Animal Hospital
Council, ID
06.2019 - 11.2021
- Improved patient care by assisting veterinarian in administering treatments and medications.
- Assisted in diagnosing medical conditions by collecting samples for laboratory testing and performing routine diagnostic procedures.
- Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
- Supported veterinary team with timely documentation of patient records, enabling accurate tracking of treatment plans and progress.
- Enhanced clinic efficiency by maintaining clean and organized work areas, preparing instruments, and sterilizing equipment.
- Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
- Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
- Managed inventory of medical supplies, ensuring adequate stock levels for uninterrupted patient care services.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Maintained strict adherence to safety protocols when handling animals to minimize risk of injury or illness transmission between staff members or other patients.
- Collaborated with the veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
- Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
- Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
- Supported the veterinarian during euthanasia procedures by comforting clients throughout the difficult process while demonstrating empathy toward their emotional needs.
- Streamlined communication between staff members by utilizing clinic software to efficiently share pertinent patient information among veterinary team members.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Full time/40 hours per week. Dr. Bruce Gardner 208-253-6444
Funeral Director's Assistant
Walton's Colonial Funeral Home
Susanville, CA
08.2017 - 06.2019
- Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
- Loaded and operated funeral coaches to transport caskets cautiously.
- Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
- Embalmed corpses according to Nevada and California State outlined regulations and family wishes.
- Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
- Prepared obituaries for newspapers and online publications after extensive consultation with family members.
- Navigated insurance correspondence and obtained proper medical documentation for departed according to estate designations and legal considerations.
- Cosmetically enhanced deceased with care and according to specific family requests.
- Supported cremator with operation of equipment and packaging of cremated remains.
- Acquired burial permits and registered deaths with proper authorities.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Communicated with insurance companies to secure death benefits for payment of services.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Full time/40 hours per week. Kelly Fink 530-257-4414
Parts Technician
O'Reilly Auto Pats
Reno, NV
02.2011 - 08.2017
- Assisted with the training of new Parts Technicians, sharing knowledge and best practices for efficient operations.
- Identified obsolete parts and organized their disposal, optimizing warehouse space utilization.
- Developed effective communication strategies within the team that resulted in reduced miscommunications regarding part orders and inventory levels.
- Kept up-to-date with industry advancements through ongoing professional development opportunities such as trade shows, conferences, and workshops.
- Assisted in annual budget planning by providing insights into past trends and forecasts for future part requirements based on industry data.
- Streamlined order processing for faster customer service and improved satisfaction rates.
- Enhanced inventory management by implementing an efficient parts tracking system.
- Played a key role in the implementation of an updated parts storage system that led to improved organization and faster retrieval times.
- Established strong relationships with suppliers, fostering a reliable network for timely delivery of orders.
- Collaborated with vendors to negotiate better pricing, resulting in cost savings for the company.
- Implemented quality control procedures to reduce instances of incorrect or damaged parts being received from vendors.
- Improved overall efficiency by cross-referencing multiple supplier catalogs when sourcing hard-to-find parts.
- Maintained accurate electronic records using specialized inventory software to ensure real-time updates across all departments involved in part procurement processes.
- Contributed to increased sales through upselling related products or suggesting alternative solutions when original items were unavailable.
- Provided expert advice to customers on suitable parts for their equipment, enhancing customer trust and loyalty.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Full time/40 hours per week. Darrel Coffee 775-358-9440
Education
No Degree - Forensic Psychology
Argosy University
Orange, CA2014
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Clinic Software Proficiency
- Staff Development
- Data Entry
- Customer Service
- Processing payments
Timeline
Pharmacy Technician/Registered Dental Assistant
Adams County Health Clinics
11.2021 - 04.2024
Veterinary Technician Assistant
Heartland Animal Hospital
06.2019 - 11.2021
Funeral Director's Assistant
Walton's Colonial Funeral Home
08.2017 - 06.2019
Parts Technician
O'Reilly Auto Pats
02.2011 - 08.2017
No Degree - Forensic Psychology
Argosy University