Tisha Caesar
Brooklyn,NY
Summary
Dynamic professional with a proven track record in patient care and security management at CORE Services Group, Inc. Excels in conflict resolution and teamwork, ensuring facility safety and client satisfaction. Demonstrated ability to improve processes, exemplified by leading 15 daily preliminary evaluations with precision. Skilled in office software and dedicated to exceptional service.
Overview
6
6
years of professional experience
Work History
Residential Aide
CORE Services Group, Inc.
08.2020 - Current
- Maintains security of the facility
- Screen all clients and visitors to the facility
- Educate clients about the facility policies and procedures
- Ensures clients adhere to facility policies and procedures
- Ensure that clients properly sign in and out of the facility in accordance with applicable rules
- De-escalates potential crisis situations and documents all situations and interventions
- Conduct rounds and checks throughout the facility at different time intervals
- Complete logs, incident reports and all other required documentation
- Perform administrative and receptionist duties at the Operations desk
- Monitor video surveillance cameras, and fire prevention/ detection alarm notification system
- Conducts fire drills, familiarize and utilize the necessary fire and evacuation procedures at the facility
- Assist with room preparation and room turnover for new clients, as required
- Perform any other tasks assigned
Medical Assistant Intern
Crown Heights Medical & Pulmonary Dr. Pervaiz Iqbal
01.2022 - 03.2022
- Conduct 15 preliminary evaluations daily, including measuring weight blood pressure, and documented results with accuracy
- Manage monthly, and quarterly inventory of supplies using facility cost reporting records
- Lead patients to exam rooms, answer general questions, and prepare patients for physicians by explaining the process
Customer Service
Bolla Market
Jamaica, NY
06.2019 - 08.2020
- Processed returned items in accordance with store policy
- Helped customers find specific products, answered questions and offered advice
- Provided assistance with purchases, locating items and signing up for rewards programs
- Trained new employees in cashiering procedures and offered assistance in resolving issues
- Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Processed customer payments quickly and returned exact change and receipts
- Learned roles of other departments to provide coverage and keep store operational
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Assisted living caregiver
The Bristal Assisted Living
Valley Stream, NY
02.2019 - 06.2019
- Helped with daily tasks like bathing, combing hair and dressing of residents
- Assisted with ensuring medications were taken correctly
- Helped with meal preparations and shopping for groceries
- Provided a listening ear, emotional support and encouraged social interaction for residents
Education
Certified Hemodialysis Technologist -
Dialysis Training Institute of Excellence
New York05.2023
Medical Assistant Intern -
Allen School of Health Sciences
Brooklyn, NY06.2021
High School Diploma -
Plaisance High School
Guyana06.2014
Skills
- Proficiency in common office software
- Patient care
- Sterilization and sanitation
- Time management
- Communication skills
- Teamwork
- Conflict resolution
- Exceptional customer service
- Typing
- Surveillance
- Security
- Good natured attitude
- Dedication
References
Available Upon Request
Timeline
Medical Assistant Intern
Crown Heights Medical & Pulmonary Dr. Pervaiz Iqbal
01.2022 - 03.2022
Residential Aide
CORE Services Group, Inc.
08.2020 - Current
Customer Service
Bolla Market
06.2019 - 08.2020
Assisted living caregiver
The Bristal Assisted Living
02.2019 - 06.2019
Certified Hemodialysis Technologist -
Dialysis Training Institute of Excellence
Medical Assistant Intern -
Allen School of Health Sciences
High School Diploma -
Plaisance High School
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