Tisha Chapman
Belden,MS
Summary
Dedicated dog groomer with a proven track record at Pontotoc County Schools, excelling in customer service and animal handling. Known for enhancing client satisfaction through tailored grooming services and effective appointment scheduling. Demonstrates patience and empathy, ensuring a stress-free experience for pets and their owners while maintaining high grooming standards.
Overview
16
16
years of professional experience
Work History
Dog Groomer
Self-employeed
Belden, MS
04.2020 - Current
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Delivered high-quality grooming services for various dog breeds, ensuring client satisfaction.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Fed, walked and bathed animals.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Trained animals in behavioral compliance or other special routines or commands.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Food Service Worker
Pontotoc County Schools
Ecru, MS
02.2024 - 03.2025
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions..
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service..
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends..
- Enhanced customer loyalty, remembering regulars' names and orders.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Child Care
Self Employed
Belden, MS
05.2010 - 08.2014
- Provided personalized care and supervision for children in home settings.
- Developed engaging educational activities to support children's learning and development.
- Managed daily schedules, ensuring timely meals, naps, and playtime.
- Communicated regularly with parents regarding child's progress and needs..
- Ensured a safe and nurturing environment by childproofing the home and monitoring play areas.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Introduced fundamental reading skills using engaging books tailored for each individual''s interests and abilities at an early stage.
- Developed strong communication with parents to keep them informed of their child''s progress and any concerns.
Education
High School Diploma -
Newport Pacific Highschool
Scranton, PASkills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Reliability and punctuality
- Nail trimming
- Ear cleaning techniques
- Appointment scheduling
- Safe nail trimming
Timeline
Food Service Worker
Pontotoc County Schools
02.2024 - 03.2025
Dog Groomer
Self-employeed
04.2020 - Current
Child Care
Self Employed
05.2010 - 08.2014
High School Diploma -
Newport Pacific Highschool