Tisha Maharjan
Rowlett,TX
Summary
Dynamic and detail-oriented professional with a proven track record at USPS. Skilled in troubleshooting and quality control, I excel in optimizing system performance and enhancing customer satisfaction. Adept at multitasking and organization, I consistently deliver results while adhering to safety protocols and maintaining high standards in documentation and reporting.
Overview
10
10
years of professional experience
Work History
Data Collecting Tech
United State Postal Service
08.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagCollect, analyze, and maintain data related to mail processing and plant operations.
- Support operational efficiency by ensuring accurate reporting and documentation.
- Assist in the coordination of workflow and communication within the facility.
- Perform additional administrative and clerical duties as assigned.nostic skills and attention to detail.
Mail Processing Clerk (PSE)
United States Postal Service, USPS
10.2021 - 08.2023
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used computer systems to make MTEL placards and update dispatch information.
- Checked parcels were securely sealed to eliminate losses.
Quality Assurance (QA) Technician
Gamestop Inc
05.2015 - 10.2021
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Associate of Arts -
Dallas County College
Dallas, TX08-2021
Certificate - Supply Chain And Logistics
Dallas College
Dallas, TX08-2021
High School Diploma -
Mahendra Bhawan High Secondary English School
Kathmandu, Nepal05-2010
Skills
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Quality control
- Documentation and reporting
- Work Planning and Prioritization
- Operation Monitoring
- Issue analysis
- Plant operations support
- Network administration
- Problem-solving
- Loading and unloading
- Product Inspections
- Data analysis
- OSHA compliance
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Data Collecting Tech
United State Postal Service
08.2023 - Current
Mail Processing Clerk (PSE)
United States Postal Service, USPS
10.2021 - 08.2023
Quality Assurance (QA) Technician
Gamestop Inc
05.2015 - 10.2021
Associate of Arts -
Dallas County College
Certificate - Supply Chain And Logistics
Dallas College
High School Diploma -
Mahendra Bhawan High Secondary English School
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