Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Contract Background Investigator
Paragon
Hoschton, GA
07.2023 - Current
Conducted face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Documented findings and prepared detailed reports.
Reviewed records to resolve issues or to establish the background, reputation, character, suitability or qualifications of the subject under investigation.
Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
Reviewed and analyzed detailed records.
Achieved timely completion of assigned cases by effectively managing workload and prioritizing tasks.
Traveled to near and far places required for collecting specific information.
COVID-19 Case Investigator
Georgia Department Of Public Health
Lawrenceville, GA
08.2020 - 07.2022
Call and conducted interviews with people with a positive test for COVID-19
Provided instructions and gathered information during case interviews to input into digital system
Responded to common questions and provided information/recommendations regarding isolation
Identified close contacts of cases and input information into the digital system
Exhibited critical thinking skills during interview to identify trends, gather additional information and escalate any risks when necessary
Referred cases to care resource coordinator for local support services
Comprehended the case investigation, testing, and contact tracing process in the context of a pandemic.
Paraprofessional
Gwinnett County Schools
Buford, GA
02.2023 - 06.2023
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Social Service Specialist 2 Case Manager
Jackson County DFCS
Jefferson, GA
01.2020 - 05.2020
Initiated timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns
Addressed identified safety concerns by immediately developing and implementing safety plans
Conducts diligent search efforts to locate the child/family when unable to make contact
Implemented Solution Based Casework
Partnered with children and parents in the development and utilization of the Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes
Completed genograms to identify available family support network
Collaborates with community partners to create systems of support for children and families
Ensured that frequency and quality of visits with children and families are adequate to ensure safety, permanency, and well-being
Identified the physical, educational, and mental/behavioral health needs of children, parents, and foster parents and ensures identified needs were effectively addressed.
Career Counselor
Whitney M. Young Job Corps Center
Simpsonville, KY
07.2018 - 02.2019
Conducted and documented intake assessment, including student history during the first 48 hours of enrollment
Provided ongoing scheduled individual social development and adjustment counseling weekly
Conducted monthly group support sessions addressing issues such as abuse, cultural barriers, homesickness, and relationships
Collaborated with each student to develop a Personal Career Development Plan which documented their career goals, challenges and progression through the program
Provided support services to assist with retention methods, parent conferences, admissions process and career transitional needs
Provided referrals to community resources as appropriate
Participated in community outreach events to recruit potential students.
Donor Center Coordinator
Kentucky Organ Donor Affiliates
Louisville, KY
02.2018 - 07.2018
Received and processed hospital death referrals
Conducted screenings for tissue and cornea donation
Discuss donation options with family members and obtain consent
Completed patient's medical social history
Coordinated organ and tissue recovery and placement
Data Entry
Service Advisor
Kentuckiana Regional Planning & Development Agency (KIPDA)
Louisville, KY
09.2017 - 02.2018
Managed a caseload of 35 participants or more in a Home Care Based Program
Monitored participant's health, safety, welfare and service plans at monthly home visits
Linked participant's to proper resources or agencies to solve problems
Negotiated care plans and input them into software systems
Developed and monitored corrective action plans to modify care
Trained participants and participant's employees
Processed participant's employee's timesheets
Completed case notes and other documents related to services
Helped resolve participant complaints.
Child Advocate Intern
Lighthouse Children's Advocacy Center
Americus, GA
08.2016 - 05.2017
Viewed and transcribed forensic interviews
Performed family assessments
Referred clients to social services agencies
Wrote reports, case summaries and compiled work records
Collaborated with court, law enforcement and community providers
Conducted follow-up phone calls and made home visits
Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
Medical Social Work Intern
Davita Dialysis Inc
Phenix City, AL
01.2016 - 05.2016
Met daily with end stage renal disease patients
Assisted clients with locating resources to help pay for prescriptions, utility bills, and other medical equipment
Compiled a community resource list for patients and their families
Administered quality of life surveys and reviewed treatment options with patients
Filled out and faxed donor transplant forms for patients
Input and updated patient information into computer system
Referred clients to social services agencies
Taught patients how to apply for insurance and prescription programs
Supported patients and families in coping with problems resulting from severe illness.
Sexual Assault Intern
Sexual Assault Support Center
Columbus, GA
09.2015 - 12.2015
Interacted with sexual assault victims ages 18 and older
Accompanied victims to court
Assisted in finding client's shelter, food, and clothing items
Answered and directed calls in the facility
Revised and updated power point presentations for sexual assault advocate training
Input and updated sexual assault advocate's schedules into computer system
Created new client files
Referred clients to social services agencies
Maintained regular contact with clients, including visiting clients' homes
Wrote reports and case summaries
Collaborated with court, law enforcement and community providers
Referred patients to psychiatric and medical examinations.
Education
Master of Social Work -
Albany State University
Albany, Georgia
Bachelor of Liberal Studies: Health Science -
Armstrong Atlantic State University
Savannah, Georgia
Skills
Excellent organizational skills
Team player and community builder
Experience with diverse populations
Culturally Sensitive
Ability to maintain required clinical records
Experience working with children and adults
Accomplishments
Inducted into the Phi Alpha Honor Society for Social Work-November 2016
Completed Stewards of Children Training-October 2016
Presented in the ASU 2nd Bi-Annual International Social Work Conference- April 2017
Address
4510 Sierra Creek, Hoschton, GA, 30548
1240 Victoria Walk Lane, Dacula, GA, 30019
Timeline
Contract Background Investigator
Paragon
07.2023 - Current
Paraprofessional
Gwinnett County Schools
02.2023 - 06.2023
COVID-19 Case Investigator
Georgia Department Of Public Health
08.2020 - 07.2022
Social Service Specialist 2 Case Manager
Jackson County DFCS
01.2020 - 05.2020
Career Counselor
Whitney M. Young Job Corps Center
07.2018 - 02.2019
Donor Center Coordinator
Kentucky Organ Donor Affiliates
02.2018 - 07.2018
Service Advisor
Kentuckiana Regional Planning & Development Agency (KIPDA)