Summary
Overview
Work History
Education
Skills
Timeline
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Tisha Richardson

Atlanta,GA

Summary

Motivated professional experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

1
1
year of professional experience

Work History

Team Leader

Chick-fil-A
11.2023 - Current
  • Assisted in recruitment to build team of top performers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Hostess

J'Christophers
10.2023 - 03.2024
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Team Member

Wendy's
09.2023 - 10.2023
  • Answer guest questions regarding menu, pricing, and other related questions
  • Operate cash register ; accept payment via cash, credit card, or gift card/certificate and make change when appropriate
  • Balance cash drawer and open and close according to restaurant and cash handling procedures - Maintain appropriate portion control according to Fresquez standards
  • Food preparation ;maintain proper food handling standards.
  • Stocks restaurant and lobby area as needed.
  • Maintain restaurant cleanliness.
  • Performed other duties as required or assigned.

Team Member

Chick-fil-A
06.2023 - 08.2023
  • Welcomed and greeted guests
  • Maintain cleanliness at the counter and dining room
  • Ensured the work environment is clean and well-stocked, i.e., utensils, equipment, tables, floors
  • Observed health and sanitation guidelines and safety standards in all work areas including mopping floors and emptying trash cans
  • Prepares ingredients, beverages, and food according to recipes and directions for distribution.
  • Performed other related duties as assigned.

Education

Beginner Certificate in Sewing and DesignIntermediate Certificate in Sewing and Design

Designisme Academy
Trinidad and Tobago

Professional Certificate in Video Editing and Production

SBCS Global Learning Institute
Trinidad and Tobago
03.2023

Grade 1: English A, Food, Nutrition and HealthGrade 2: Caribbean History, English B, Geography, Mathematics, Theatre Arts, Visual Arts

Naparima Girls' High School
Trinidad and Tobago
05.2022

Skills

  • Profiecient in Microsoft Office
  • Shift Scheduling and Planning
  • Staff training and development
  • Employee Evaluation
  • Hospitality background

Timeline

Team Leader

Chick-fil-A
11.2023 - Current

Hostess

J'Christophers
10.2023 - 03.2024

Team Member

Wendy's
09.2023 - 10.2023

Team Member

Chick-fil-A
06.2023 - 08.2023

Beginner Certificate in Sewing and DesignIntermediate Certificate in Sewing and Design

Designisme Academy

Professional Certificate in Video Editing and Production

SBCS Global Learning Institute

Grade 1: English A, Food, Nutrition and HealthGrade 2: Caribbean History, English B, Geography, Mathematics, Theatre Arts, Visual Arts

Naparima Girls' High School

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Tisha Richardson