TISHA VANWERT
Dallas,TX
Summary
Customer-oriented, strategic-thinking professional leader with over 9 years of experience in building relationships, cultivating partnerships, retaining top accounts, growing profit channels, and developing sales representatives.
Overview
10
10
years of professional experience
Work History
Demand Gen Sales Coach
Thryv
Dallas, TX
02.2022 - 01.2024
- Trained, coached, and mentored a team of 10 junior and veteran sales personnel to ensure success and in their roles.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Fostered Axiom Methodology and played a major role in transforming my teams sales call. In 2023 the team was recognized for showing and exemplary understanding and execution of the sales call.
- Hit a sales team record with as the first team to have every rep hit their quota in a single month
- Maintained the top team title ( MVP) for 8 out of 12 months in 2022, and for 6 consecutive months straight in 2023.
- Led and fostered the Emerging Leader Program for the entire inbound team with over 28 sales reps taking part in the program.
- Created training materials and conducted workshops on best practices for selling products and services.
Demand Gen Software Sales Consultant
Thryv
Dallas, TX
02.2021 - 01.2022
- Constructed advisor lead software sales demonstrations to demand generation prospects.
- Maintained average conversion rate of 55%. Finished above quota for the year by over 200%.
- Finished as the top sales consultant in my channel.
- Achieved an earners award and attended the company trip to Mexico in April of 2022
Corporate Sales Training Manager
Thryv
Overland Park, KS
05.2020 - 01.2021
- Designed and implemented a new training curriculum for all of inside sales divisions
- Facilitated the change to the work from home environment for the Inside Sales Training Team
- Delivered training curriculum via virtual instructor led classrooms
- Presented training information via role playing, simulations and team exercises.
- Utilized remote monitoring strategies, E learnings, virtual PowerPoints, Zoom, Microsoft Teams and self-paced assessments
- Graduated over 150 students that were offered roles in the company.
Career Development Trainer
Thryv
Omaha, NE
03.2019 - 04.2020
- Promoted to leadership as a career development trainer for new hires
- Coached and trained new hires to effectively learn and succeed in their future roles and aided in their growth process within the company
- Elevated team member performance while cultivating customer relationships to drive sales
- Worked alongside a lead instructor 7-week training classes to develop new hires and get them ready for their future with the company
- Continued coaching and monitoring as new hires entered their new roles.
Senior Business Advisor
Dex Media
Omaha, NE
04.2016 - 03.2018
- Awarded the company trip to Mexico for outstanding sales results in 2018
- Emerging leader- assisted in helping new hires get adjusted to their roles
- Coached new hires on the sales call process
- Gave center wide power point presentations, and trainings to pass on learned skills and knowledge
- Promoted to Senior Business Adviser - one of only five center wide seniors to handle revenue accounts with a larger client spend
- Was the top earner in my center by almost doubling my target salary in 2018
- Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues
- Started off as a Marketing Consultant in 2016 and was awarded rookie of the year in 2016, for the most valuable new hire
- Specialized in B2B sales, sold digital programs, software, print advertisements, SEO and, SEM through cold calling and account management.
Pro Account Sales Associate
The Home Depot
Buffalo, NY
04.2014 - 04.2016
- Promoted to this position from the sales floor
- Worked closely with managed commercial accounts and business owners to ensure an excellent shopping experience utilizing my knowledge on any savings or business tools
- Provided outstanding service to customers developing and maintaining professional customer relationships
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts
- Proved to have thorough knowledge of all departments and how to use the products in each department, while utilizing an entrepreneur spirit to drive sales
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Education
BBA: Business Administration -
Southern New Hampshire University
Associate of Science: Criminal Justice -
Sullivan County Community College
Skills
- Team Leadership
- Training
- Coaching
- Up-selling
- Prospecting
- Account management
- Excellent communication skills
- Acquiring new customers
- Revenue retention
- Software expertise
- Goal-oriented
- Quick learner
Timeline
Demand Gen Sales Coach
Thryv
02.2022 - 01.2024
Demand Gen Software Sales Consultant
Thryv
02.2021 - 01.2022
Corporate Sales Training Manager
Thryv
05.2020 - 01.2021
Career Development Trainer
Thryv
03.2019 - 04.2020
Senior Business Advisor
Dex Media
04.2016 - 03.2018
Pro Account Sales Associate
The Home Depot
04.2014 - 04.2016
BBA: Business Administration -
Southern New Hampshire University
Associate of Science: Criminal Justice -
Sullivan County Community College
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