Tishaun Zepeda
Hesperia ,CA
Summary
Certified phlebotomist (CPT) with extensive experience performing over 35 venipunctures and capillary draws daily. Demonstrated high accuracy in specimen labeling and centrifugation, ensuring efficient task management. Skilled in calming anxious patients and conducting thorough patient verification, leading to reduced sample rejection rates.
Overview
2
2
Languages
1
1
Certification
24
24
years of professional experience
Work History
Phlebotomy Student
AUMT Clinic
Ontario, California
03.2026 - 06.2026
- Performed phlebotomy procedures on diverse patient demographics.
- Gathered necessary materials such as antiseptics, gauze pads, and tourniquets.
- Conducted thorough inspections of phlebotomy equipment, addressing issues promptly.
- Administered phlebotomy services in compliance with established protocols.
- Ensured proper sterilization of all equipment and surrounding work areas.
- Prepared all supplies needed for phlebotomy tasks prior to patient visits.
Teacher
La Petite Academy Inc.
03.2018 - 09.2024
- Prepared observation reports to monitor classroom dynamics and student progress.
- Executed classroom management techniques to create a supportive learning environment.
- Partnered with colleagues to develop and apply diverse teaching strategies.
- Communicated regularly with parents, students, and faculty regarding daily assignments.
- Managed staff training and development initiatives to enhance team effectiveness.
- Coordinated daily transportation of children to and from school and daycare.
- Managed customer service operations to enhance overall efficiency.
- Organized inventory and processed orders to ensure timely fulfillment.
Teacher
Kiddie Academy
12.2013 - 03.2018
- Utilized diverse teaching strategies to enhance classroom engagement and learning outcomes.
- Managed classroom dynamics to foster a positive and productive environment.
- Compiled observation reports to assess student performance and instructional effectiveness, informing instructional adjustments.
- Collaborated with colleagues to support overall educational goals.
- Communicated regularly with parents, students, and faculty regarding daily assignments and progress.
- Executed staff management, promptly addressing employee questions and concerns to enhance team communication.
- Maintained organized inventory and processed orders efficiently to support classroom needs.
- Transported children safely to and from school and daycare. for transporting children to and from school and daycare.
Receptionist/ File Clerk
Louis Vuitton - LVMH
09.2015 - 12.2015
- Provided exceptional customer service to enhance client satisfaction.
- Answered multiple phone lines to support customer inquiries.
- Executed data entry tasks with 10-key accuracy to maintain accurate records.
- Organized and filed documents to facilitate quick retrieval and efficient access.
- Managed inbound and outbound mail efficiently.
- Coordinated shipment preparations with UPS, FedEx, and USPS to ensure timely delivery.
- Executed various errands to support office operations. to support operational needs.
Teacher
Walnut Montessori
09.2012 - 03.2015
- Collaborated with teachers, administrators, and parents to align and achieve student learning objectives.
- Facilitated communication with parents and faculty to enhance instructional strategies based on feedback.
- Supported students' physical, mental, and social development through engaging activities.
- Addressed staff inquiries regarding policies and concerns to support a cohesive team environment.
- Coordinated safe transportation for children of children to and from school and daycare.
Receptionist
RZ Auto Brokers
01.2002 - 10.2011
- Answered multiple phone lines, directing calls to appropriate offices efficiently.
- Managed inquiries from callers, providing accurate information promptly.
- Handled client correspondence via email, telephone, and postal mail to resolve concerns effectively.
- Maintained confidentiality of sensitive client and company information.
Education
Graduate Certificate - Phlebotomy
AUMT
Victorville, CA03-2026
High School Diploma -
William Workman High School
City Of Industry, CA06-2004
Skills
- Staff management
- Customer service
- Filing and documentation
- Organizational skills
- Effective communication
- Effective listening
- Patient data collection
- Blood collection
- Data entry
- Patient care
- Communication skills
- Pediatric blood collection
- Blood collection techniques
Languages
English
Full Professional
Spanish
Professional
Certification
- Phlebotomy
Timeline
Phlebotomy Student
AUMT Clinic
03.2026 - 06.2026
Teacher
La Petite Academy Inc.
03.2018 - 09.2024
Receptionist/ File Clerk
Louis Vuitton - LVMH
09.2015 - 12.2015
Teacher
Kiddie Academy
12.2013 - 03.2018
Teacher
Walnut Montessori
09.2012 - 03.2015
Receptionist
RZ Auto Brokers
01.2002 - 10.2011
Graduate Certificate - Phlebotomy
AUMT
High School Diploma -
William Workman High School