Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tishia McGinn

Houston,TX

Summary

Dedicated caregiver and warehouse associate with over 5 years of experience in diverse roles, including operational driving and customer service. Proven expertise in shipping, order picking, and materials handling, consistently enhancing customer satisfaction and operational efficiency. Committed to leveraging a comprehensive skill set to develop innovative solutions that drive success. Passionate about contributing to team objectives while maintaining high standards of service excellence.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Care Provider

AIWC
11.2023 - 05.2025
  • Address client needs efficiently, ensuring satisfaction and timely service.
  • Document all client interactions and tasks accurately for seamless communication.
  • Submit work hours via email promptly, maintaining transparency and accountability.
  • Provided compassionate care to clients, fostering trust and enhancing their overall well-being.
  • Monitored clients' health metrics, identifying trends that informed timely interventions and enhanced care outcomes.
  • Cultivated strong relationships with clients, ensuring their needs were met and boosting overall satisfaction.

Operator

MV TRANSPORTATIONS
08.2022 - 07.2023
  • Greeted and assisted customers with mobility needs, ensuring safe boarding and secure wheelchair latching.
  • Safely transported passengers to destinations, enhancing customer satisfaction and trust.
  • Utilized problem-solving skills to address mobility challenges, ensuring smooth transit experiences.
  • Provided exceptional customer service by warmly greeting passengers, fostering a welcoming environment during transport.
  • Executed safe driving practices, ensuring timely arrivals and enhancing overall customer satisfaction.
  • Assisted passengers with mobility challenges, effectively coordinating support for wheelchair users to ensure safe and secure boarding.
  • Maintained accurate logs of passenger pickups and drop-offs, contributing to operational efficiency and service reliability.
  • Identified and addressed potential safety concerns during transport, implementing proactive measures that led to improved passenger safety.

Outbound Picker/ Outbound Packer

Amazon DSP
10.2020 - 03.2022
  • Select items accurately, scan efficiently, pack securely, report issues promptly, maintain cleanliness.
  • Executed precise item picking and packing processes, ensuring timely order fulfillment and enhancing customer satisfaction.
  • Collaborated with team members to maintain a clean and organized workspace, fostering a safe and efficient working environment.
  • Monitored scanned items for accuracy, promptly addressing discrepancies to minimize errors and improve operational efficiency.
  • Reported damaged and unscannable items, contributing to inventory accuracy and facilitating corrective actions within the logistics process.
  • Streamlined packing procedures by implementing best practices, resulting in noticeable gains in throughput and reduced handling time.
  • Executed item selection and packing with precision, ensuring on-time delivery and boosting customer satisfaction through reliable service.

Amazon Shopper

Amazon Fulfillment Associates
10.2019 - 10.2020
  • Efficiently processed grocery orders, ensuring timely delivery and customer satisfaction.
  • Organized and placed groceries accurately, maintaining high standards of order accuracy.
  • Collaborated with team to enhance workflow, improving order processing speed.
  • Utilized problem-solving skills to address and resolve order discrepancies.
  • Contributed to a streamlined process, resulting in improved operational efficiency.
  • Fulfilled grocery orders efficiently, ensuring accurate and timely delivery, which enhanced customer satisfaction and loyalty.
  • Collaborated with team members to streamline bagging processes, fostering a positive work environment and improving operational flow.
  • Monitored inventory levels to prevent stock shortages, leading to noticeable improvements in order fulfillment rates.
  • Executed precise bagging techniques to maintain product integrity, contributing to a marked decrease in delivery errors.
  • Implemented a systematic approach to organizing groceries, which reduced retrieval time and optimized overall workflow.

Inventory Associate

RGIS Inventory Specialists
04.2018 - 07.2019
  • Conducted precise inventory counts, ensuring data accuracy with handheld devices.
  • Executed accurate inventory counts, ensuring precise stock levels and minimizing discrepancies, leading to improved operational efficiency.
  • Utilized handheld devices for data entry, streamlining the inventory process and enhancing reporting accuracy for management.
  • Maintained organized tagging of merchandise, facilitating easy identification and retrieval, which improved overall store operations.
  • Worked closely with team members to complete inventory audits efficiently, fostering a supportive environment that boosted morale and productivity.
  • Demonstrated strong attention to detail in merchandise counting, contributing to substantial improvements in inventory accuracy and customer satisfaction.
  • Streamlined inventory processes using handheld devices, reducing discrepancies and enhancing operational efficiency across multiple audits.

Education

Beauty

Remington College-Lafayette Campus
Lafayette, LA
08.2014

Certified Physical Therapy Tech - undefined

Academy of Acadiana
New Iberia, LA
11.2008

High School Diploma - undefined

Acadiana High School
Lafayette, LA
05.2003

Skills

  • Receiving
  • Customer Service
  • Cash Handling
  • Assembly
  • Order Picking
  • Hair Styling
  • Packaging
  • Data Analysis
  • Warehouse Operations
  • Driving
  • Microsoft Word
  • Shipping
  • Pallet Jack
  • Materials Handling
  • RF Scanner

Certification

  • Physical Therapy Tech Certification
  • Academy of Acadiana
  • Sep 2008 - Present
  • Cosmetology License
  • Remington College
  • Aug 2013 - Present

Timeline

Care Provider

AIWC
11.2023 - 05.2025

Operator

MV TRANSPORTATIONS
08.2022 - 07.2023

Outbound Picker/ Outbound Packer

Amazon DSP
10.2020 - 03.2022

Amazon Shopper

Amazon Fulfillment Associates
10.2019 - 10.2020

Inventory Associate

RGIS Inventory Specialists
04.2018 - 07.2019

Certified Physical Therapy Tech - undefined

Academy of Acadiana

High School Diploma - undefined

Acadiana High School

Beauty

Remington College-Lafayette Campus

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Tishia McGinn