Tito Gonzalez
Santa Clarita,CA
Summary
U.S. Marine with a record of disciplined performance in high-volume, fast-paced environments. Reliable execution of assigned tasks with a focus on quality and timely completion. Strong communication and team collaboration, with a customer-service mindset. Proven ability to manage workload under pressure and identify practical solutions.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Runner and Food Prep
Cafe Rio
Valencia
02.2024 - Current
- Prepare food for line service.
- Use grill to prepare hot dishes.
- Greet customers and provide excellent customer service.
- Work toward exceeding customer expectations.
- Greeted customers and employees with a pleasant demeanor, contributing to a positive atmosphere.
- Facilitated enjoyable guest experiences through attentive service and positive interactions.
- Coordinated busy schedule while supporting coworkers to enhance team efficiency.
- Adhered strictly to company regulations concerning safety standards at all times.
Fullfillment Expert
Target
Canyon Country, CA
11.2019 - Current
- Processed customer orders, picked items from inventory, and delivered to freight area while adhering to safety protocols and meeting deadlines.
- Assisted in training new warehouse employees.
- Followed SOP procedures to prevent mix-ups and damages during order fulfillment process.
- Prepared domestic and international shipments for transportation.
- Selected products and items from shelves and pallets for customer orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Labeled boxes for shipment preparation and placed in outbound collection areas.
- Minimized damage by carefully handling items to products and orders by using care when choosing items.
- Packed fragile items with bubble wrap to prevent breakage during shipping.
Busser, Runner
Lazy Dog Restaurant & Bar
Valencia, CA
03.2022 - 12.2022
- Cleared tables to maintain high turnover rate and minimize wait times.
- Greeted customers and employees with a friendly demeanor to enhance overall dining experience.
- Gathered food orders from kitchen for timely delivery to customers and quickly delivered to customers' tables.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Assisted teammates with various tasks to ensure smooth operations and high-quality customer service.
- Managed stock and cleanliness of stations to ensure readiness for meal periods with silverware, linens, and condiments.
- Followed safety and sanitation guidelines in accordance with local health regulations.
BusBoy
Don Sal's Cocina y Cantina
Lancaster , CA
06.2018 - 05.2020
- Cleared tables promptly to enhance turnover rate and reduce wait times.
- Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Developed efficient methods for quick dish collection and ensured cleanliness of dining room.
- Maintained cleanliness standards while meeting dining room needs in fast-paced environment.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Moved filled bus tubs to kitchen for efficient cleaning to kitchen dishwashing area.
- Cleaned and sanitized dishes after use in kitchen and disposed of trash in designated receptacles.
Soccer Referee
Santa Clarita Soccer Center
Santa Clarita , CA
05.2018 - 07.2019
- Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
- Executed high-pressure decisions on point awards and penalties, ensuring fair play and adherence to rules under time constraints.
- Assigned points during matches based on player performance and rule compliance, verified score calculations, and communicated end-of-game results to teams and spectators.
- Navigated field to maintain proximity to gameplay and monitor player actions. to keep up with play and quickly identify violations.
- Explained rules, regulations and league guidelines to players and coaches.
- Instilled discipline and sportsmanship principles in players, contributing to a respectful game environment.
- Fostered sportsmanship among players and coaches, reducing in-game conflicts and promoting cooperative play.
- Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
Education
High School Diploma -
Canyon High School
Santa Clarita 06-2019
GED -
College of The Canyons
Valencia, CASkills
- Food safety
- Organizational skills
- Busy environment adaptability
- Team collaboration
- Adapts under pressure
- Effective communication
- Reliability and trustworthiness
- Fluency in Spanish
- Positive demeanor
- Maintains composure
- Respectful interactions
Languages
Spanish
Native/ Bilingual
Certification
- Standardized Field Sobriety Tests (SFST)
- Emergency Vehicle Operations Course (EVOC)
- First Aid / CPR / AED
- Oleoresin Capsicum (OC) Spray Certification
- Baton & Defensive Tactics Certification
- Small Arms/ Firearms Qualifications (Handgun/Rifle/and Shotgun)
Accomplishments
- Graduated L.A.S.D Sheriff's Explorer Program
- Military Police High Shooter Award
- Military Police Basic Course
- Certification of Appreciation 16 hours of Volunteering
Timeline
Runner and Food Prep
Cafe Rio
02.2024 - Current
Busser, Runner
Lazy Dog Restaurant & Bar
03.2022 - 12.2022
Fullfillment Expert
Target
11.2019 - Current
BusBoy
Don Sal's Cocina y Cantina
06.2018 - 05.2020
Soccer Referee
Santa Clarita Soccer Center
05.2018 - 07.2019
High School Diploma -
Canyon High School
GED -
College of The Canyons