**SUMMARY**
A dynamic Clinical Product Specialist with over two decades of experience in nursing, specializing in critical care environments. Possessing a strong track record in clinical training, education, and product troubleshooting, I am adept at enhancing customer workflows and driving positive outcomes. Leveraging a background in clinical consulting and extensive experience in peer-to-peer education, I am well-equipped to excel in the role of Clinical Product Specialist for the West US region.
Key Highlights
Clinical Expertise. With a Bachelor's Degree in Nursing and current RN licensure, I bring extensive knowledge of critical care environments, complemented by experience in Radiology.
Educational Excellence. Recognized for my role in peer-to-peer education, I have collaborated with healthcare professionals to customize training materials and implement best practices, resulting in tangible improvements such as a 95% decrease in medication errors.
Customer-Centric Approach. Known for establishing strong rapport with sales and clinical teams, I excel in delivering clinical applications and support to ensure customer satisfaction and drive post-sales success.
Adaptive and Collaborative. Experienced in working within diverse environments, I thrive in ever-changing settings, leveraging advanced communication and teamwork skills to foster positive relationships with internal partners and key accounts.
Travel Readiness. With a willingness to travel overnight up to 80% of the time, I am strategically positioned within the Western zone, living within proximity to major airports, and equipped with a valid Driver's License for company car use, ensuring seamless coverage of the assigned territory.
Efficiently oversaw the timely recovery and discharge of 40 to 50 high-acuity patients over 12 hours in a fast-paced PACU environment, contributing to enhanced department efficiency and increased patient satisfaction.
Administered care to an average of 10 patients per day, maintaining a high standard of quality and safety, leading to positive patient feedback and improved HCAHPS scores.
Registered Nurse
Board of Registered Nurses
Advanced Cardiovascular Life Support (ACLS)
American Heart Association
Pediatric Advanced Life Support
American Heart Association
Basic Life Support
American Heart Association
VOLUNTEERING AND CAUSES
LA Food Bank
LOS ANGELES, California
Toys for Tots
LOS ANGELES, California