Titto Thomas
Gurnee,IL
Summary
Innovative Senior Engineer known for high productivity and efficient task completion. Specialized skills include complex problem-solving, advanced project management, expertise in backhaul provisioning, network automation, project management and cutting-edge technological innovation. Strong analytical skills, adept at problem-solving, and implementing efficient solutions to enhance productivity. Excel in leadership, teamwork, and communication, ensuring seamless collaboration and project success.
Overview
31
31
years of professional experience
Work History
Sr. Engineer/Transmission Deployment
Etisalat UAE
Sharjah, United Arab Emirates
05.2013 - 10.2025
- Coordinate and supervise the backhaul development of fixed backhaul for the mobile network nodes, or the radio network nodes, ensuring compliance with the engineering standards, objectives, priorities, guidelines, and procedures. This includes provisioning, migration, and cessation activities.
- Initiating backhaul automation for the Mobile Services (5G, 4G, 3G, 2G) through eNRM/GIS applications.
- Periodic project status reporting to the regional Senior Manager, and providing the action plan to complete the set project within the time frame.
- Implement the backhaul diversity for site level or area level for top critical areas or VIP sites to ensure optimum coverage, as per the shared plan from FTTM Operation that aligns with Planning.
- Deployment of Remote Management Services (RMS) link for monitoring for cooling, power, and other systems CCTV, MW NMS .. etc.
- Deployment of backhaul to enterprise projects such as Labor Camp Wi-Fi, 5G Private Network, and ONT installation in POP or mobile shelters to fulfill the business team's needs for GPON ports or for internal Etisalat network modernization.
- Coordinate and follow up on the work related to the Common Backhaul Project (CBP) initiative with Du to deploy the needed fiber over their network to recover the radio links or to provision a new fiber link, avoiding radio in new sites. It includes the submission of the PIS Form for invoicing and the ownership of the technical part. Or to deploy Du fiber in Etisalat's duct, as per the agreement, and certify the technical part.
- Coordinate and follow up with stakeholders such as Fiber Planning, Fiber Project, Mobile Planning, logistics, and other sections in Etisalat to facilitate the projects, as this includes coordination with authorities or owners.
- Supervise the daily work and distribute the tasks to contractors or OFS in the shared area based on priority, along with site visits and periodic audits of work practices to ensure adherence to work standards. Ensures that safety measures are strictly implemented and observed at all work sites.
- Coordinate and supervise on-call attendance and attend emergency duties as required
- Conduct the needed implementation of different projects under the area of responsibility while ensuring full alignment with Mobile Network master plan This include backhaul to Mobile new sites, 5G links, telecom backhaul expansion to existing sites .. etc.
- Perform any special assigned project by superior in compliance to standards with periodic report of progress, highlighting risk and resolving of any obstacles.
- Perform link acceptance of completed work as per of scope prior to declaring RFI as well respond to reported snags related to backhaul.
- Certifying partner work, including on-time approval of the site diary, accepting the invoices, and receiving the items in the system, do need PCC or capitalization, and audit partner invoice/BoQ submission.
- Maintain and submit reports and analyses related to work progress to the manager, along with what is needed to support or risk.
- Field support for the mobile team or operation in case of any issues, or backhaul verification, with the implementation of corrective action if needed.
- Store control for items related to backhaul provision, such as patch cords and ONT
- Support the digitalization initiative for the scope under Transmission Deployment to enhance productivity and efficiency, as well as support in performing data cleansing for records in the MNIS repository. Its include coordinating with FTTM Fulfillment team for needed application enhancement and facilitating digitalization.
- Support the manager in preparing the needed budget, cost of work for the project, and overseeing logistic requirements to fulfill operational needs. It includes the periodic report of inventory to the manager for one-time decision-making.
- Keeps updated with new technologies, systems, and developments in the functional area of specialization. Also, review the development of policies, procedures, guidelines, standards, and operating practices with respect to network/service quality.
- Digitalizing and automating processes to improve efficiency.
- Developing interactive dashboards in Power BI for real-time reporting and decision support.
- Providing the required technical training to the team when the new technologies/nodes are being implemented in the network.
- Conducted system evaluations to identify areas for improvement and optimization efforts.
- Mentored junior engineers, providing guidance on design and implementation strategies.
- Developed technical documentation and specifications for engineering processes and systems.
- Coordinated with vendors to ensure the timely delivery of materials and resources for projects.
- Implemented best practices in engineering standards and procedures.
- Led team meetings to discuss project progress and address issues.
- Surveyed sites, collected measurements, and assessed project conditions.
- Resolved escalated customer issues in a timely manner.
- Streamlined project workflows by introducing agile methodologies, reducing time to market.
- Finished projects on time and within budget.
- Managed patent applications for innovative designs and technologies, protecting intellectual property and fostering a culture of innovation.
Chief Technician / Access Network Dev. & Maint.
Etisalat UAE
Sharjah, United Arab Emirates
12.1997 - 05.2013
- Coordinating with the contractors for the installation and commissioning of (FTTH) GPON equipment (OLT). (HUWAEI, Zhone, Alcatel).
- Handling the GPON special project for patching from 1:2 Splitters to ODF & 2:32.
- Installation, configuration, and commissioning of DSLMs, like Zhone MALC 719 and MALC 319 for ADSL lines, Zhone Raptors, and MRTs for ADSL lines.
- Installation, configuration, and commissioning of Zhone Raptors and MRTs for ADSL lines.
- Installation, configuration, and commissioning of the NGDLC, IP-NGDLC, and MSAN (connected through the Huawei UA5000) network.
- Installation, Configuration, and Commissioning of Alcatel Litespan, Ericsson Diamux, Marconi MD-95, and Fujitsu FSX Fiber Optic Cabinets.
- Installation, configuration, and commissioning of SDH equipment, like Huawei METRO 1000 and Alcatel Lucent (AM1, AM1 Plus, and AMS).
- Installation, Configuration and Commissioning of ALCATEL PDMUX (2Mbps) for police alarm circuit and leased line.
- Installation, Configuration and Commissioning of HDSL 1512 2Mbps Equipment by ALCATEL.
- Hands-on experience of cable Termination with Krone Poyuet tag Blocks or strips & DDF jumper in different exchanges
- Provide the backhaul to 2G, 3G & LTE sites through Metro 1000 .
- Provide the backhaul to 2G, 3G & LTE sites through GPON also, making the different connectors of 2Mb, like BNC connectors (DDF), BT2003, BT3002.
- Coordinate with the cable section and subcontractor to solve GPON problems (cable and splitter).
- Testing equipment: Handled Optical Power Meter and Light Source (EXPO and Acterna), 2MB/34 MB Tester (HP, Acterna, Sunlite).
- Led technical team in troubleshooting network issues and ensuring service continuity.
- Managed equipment maintenance schedules and coordinated repairs across multiple sites.
- Developed training programs for junior technicians to enhance skill development.
- Implemented quality control measures to improve service delivery standards.
- Collaborated with cross-functional teams to optimize operational efficiency and workflows.
- Facilitated communication between technical staff and management for project alignment.
- Implemented backup strategies for critical data files in order to minimize risk of loss due to system failure or malicious activity.
- Provided technical support services to end-users, troubleshooting system issues and resolving problems in a timely manner.
- Configured firewalls according to established security standards in order to protect against unauthorized access.
- Coordinated with vendors in order to obtain necessary parts or supplies for repair jobs.
- Participated in industry conferences and seminars in order to stay abreast of current trends within the field.
- Developed comprehensive documentation for all system configurations.
- Ensured compliance with company policies regarding security protocols and procedures.
- Tested hardware components prior to deployment in order to identify any potential issues or incompatibilities.
- Resolved escalated customer complaints by identifying root causes of problems and recommending effective solutions.
- Followed safety practices to safeguard against injury and damage to property.
Systems Analyst
Al Nidham Computer Devices
Sharjah, United Arab Emirates
01.1995 - 12.1997
- Diagnose and resolve software, hardware, and network issues; perform installations, configurations, and routine maintenance.
- Support system upgrades, testing, documentation, and implementation of new technologies.
- Ensure data accuracy, security compliance, and optimal system performance.
- Deliver user training, create manuals, and provide ongoing guidance to enhance system adoption and productivity.
- Collaborate with cross-functional teams to streamline processes and introduce effective technical solutions.
- Provided technical support to users, addressing inquiries and resolving technical problems.
- Provided support for end users in troubleshooting system issues.
Education
Bachelor of Arts - Bachelor of Commerce
Mahatma Gandhi University
Kerala, India04-1994
Some College (No Degree) - Dimploma in Computer Science
Datapro Information Technology
Ernakulam, Kerala01-1994
Skills
- Network automation
- Technical documentation
- Project management
- Stakeholder coordination
- Data analysis
- Quality control
- Team leadership
- Training development
- Risk assessment
- Systems evaluation
- Big data processing
- Staff training
- Test automation
- Key performance indicators
- Coaching and mentoring
- Project coordination
- Process development
- Performance monitoring
- Innovation and creativity
- Staff supervision
- Design verification
- Subcontractor oversight
- Management skills
- Digitalizing and automating processes to improve efficiency
- Developing interactive dashboards in Power BI for real-time reporting and decision support
Accomplishments
Leading Digitalization & System Integration Project
Timeline
Sr. Engineer/Transmission Deployment
Etisalat UAE
05.2013 - 10.2025
Chief Technician / Access Network Dev. & Maint.
Etisalat UAE
12.1997 - 05.2013
Systems Analyst
Al Nidham Computer Devices
01.1995 - 12.1997
Bachelor of Arts - Bachelor of Commerce
Mahatma Gandhi University
Some College (No Degree) - Dimploma in Computer Science
Datapro Information Technology