Edwin Zacarias
TX
Summary
IT Specialist with nearly 5 years of expertise implementing WAN/LAN infrastructure and leading projects that have a meaningful impact on the organization's goal, bringing forth a motivated attitude and the ability to establish strong and productive relationships. As I transition out of the military, I have worked tirelessly to not only acquire various professional certifications in the Cybersecurity field, but to gain excessive knowledge by training on different labs and experimenting on personal VM machines. My drive keeps me wanting to learn and excel in any career I set my mind to, bringing professionalism and efficiency into any team/shop I am assigned to.
Overview
4
4
years of professional experience
Work History
Senior Multichannel Transmission Systems Operator
United States Army
06.2020 - Current
- Managed technical infrastructure and information assurance compliance within a fast-paced government organization, serving 350+ users and 450+ workstations.
- Responsible for reviewing and updating all policies relating to the security, reliability, and accessibility of all information systems within the organization
- Routinely trained and validated employees on my ability to implement and maintain LAN and WAN infrastructure in austere locations
- Tracking and completion of trouble tickets created using IT service management (ITSM)
- Developed and conducted quarterly training on various topics such as network security, network infrastructure, user-level troubleshooting, and preventive maintenance
- Maintained over 300 automation devices including laptops, desktops, and multi-function printers, for over 300 users.
- Active directory management for a network comprised of users and over 300 devices
- Monitored system upgrades, which included patches, service packs, hot xes, and new configurations.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Battalion Multichannel Transmission System Operator
United States Army
04.2020 - 12.2020
- Was part of a team working with Cisco and SATCOM equipment, maintaining safety and cultivating a productive atmosphere.
- Performed various troubleshooting tasks, including reconfiguring Cisco switches and routers.
- Collaborated with team members to complete demanding projects under tight deadlines and on foreign soil.
- Trained in Cisco products and satellite communications technology to support team efficiency.
Education
Bachelor of Science - Computer Science BS
University of Maryland - Global Campus
Skills
- Cisco Systems
- WAN/LAN Implementation
- Technical Support/Customer Service
- Network Automation
- Windows Environment Administration
- Troubleshooting and Maintenance
- Diagnostic Procedures
- Operating System Installation
- Technical Education
- Analytic Skills
- Software Implementation
- Network Administration
- Backup and recovery
- Server Administration
- Network configuration
- Network Performance Analysis
Clearence
Secret Level Clearance
Professional Certifications
CompTIA Security +
CompTIA CySA +
CompTIA PenTest +
Timeline
Senior Multichannel Transmission Systems Operator
United States Army
06.2020 - Current
Battalion Multichannel Transmission System Operator
United States Army
04.2020 - 12.2020
Bachelor of Science - Computer Science BS
University of Maryland - Global Campus
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