Edwin Zacarias
Summary
IT Specialist with nearly 5 years of expertise implementing WAN/LAN infrastructure and leading projects that have a meaningful impact on the organization's goal. Bringing forth a motivated attitude and the ability to establish strong and productive relationships.
Overview
3
3
years of professional experience
Work History
Senior Multichannel Transmission Systems Operator
United States Army
06.2020 - Current
- Managed technical infrastructure and information assurance compliance within a fast-paced government organization, serving 350+ users and 450+ workstations.
- Responsible for reviewing and updating all policies relating to the security, reliability, and accessibility of all information systems within the organization
- Routinely trained and validated employees on my ability to implement and maintain LAN and WAN infrastructure in austere locations
- Tracking and completion of trouble tickets created using IT service management (ITSM)
- Developed and conducted quarterly training on various topics such as network security, network infrastructure, user-level troubleshooting, and preventive maintenance
- Maintained over 300 automation devices including laptops, desktops, and multi-function printers, for over 300 users.
- Active directory management for a network comprised of users and over 300 devices
- Monitored system upgrades, which included patches, service packs, hot xes, and new configurations.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Battalion Multichannel Transmission System Operator
United States Army
04.2020 - 12.2020
- Was part of a team working with Cisco and SATCOM equipment, maintaining safety and cultivating a productive atmosphere.
- Performed various troubleshooting tasks, including reconfiguring Cisco switches and routers.
- Collaborated with team members to complete demanding projects under tight deadlines and on foreign soil.
- Trained in Cisco products and satellite communications technology to support team efficiency.
Education
Bachelor of Science - Computer Science BS
University of Maryland - Global Campus
Skills
- Cisco Systems
- WAN/LAN Implementation
- Technical Support/Customer Service
- Network Automation
- Windows Environment Administration
- Troubleshooting and Maintenance
- Diagnostic Procedures
- Operating System Installation
- Technical Education
Security Clearance
Secret Level Clearance
Professional Certifications
Comptia Security +
Timeline
Senior Multichannel Transmission Systems Operator
United States Army
06.2020 - Current
Battalion Multichannel Transmission System Operator
United States Army
04.2020 - 12.2020
Bachelor of Science - Computer Science BS
University of Maryland - Global Campus
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