Titus Stover
Orange City,IA
Summary
Dynamic IT Assistant with proven expertise at North Western College in diagnosing and resolving technical issues. Skilled in hardware maintenance and software installation, I excel in providing exceptional help desk support. Committed to enhancing user experience through effective communication and problem-solving, ensuring seamless technology operations and if I don't know how to do something Ill ask some one who knows or figure it out if I can't find any one to help me.
Overview
5
5
years of professional experience
Work History
IT Assistant
North Western College
06.2025 - Current
- Installed and configured software and hardware.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured and tested new software and hardware.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
- Responded to queries on phone, via email or through IT ticketing system.
IT Assistant
East Union High School
05.2020 - 08.2023
- Installed and configured software and hardware on laptops.
Education
High School Diploma -
East Union
Afton, IA05-2024
Skills
- HelpDesk support
- Hardware maintenance
- System configuration
- Software installation
Timeline
IT Assistant
North Western College
06.2025 - Current
IT Assistant
East Union High School
05.2020 - 08.2023
High School Diploma -
East Union
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