Titus Trotter
Southfield,MI
Summary
Experienced HVAC professional with 20+ years of hands-on expertise in installation, maintenance, and repair. Successfully owned and operated an HVAC business, managing projects, customer relations, and team leadership. Strong problem-solving skills, deep technical knowledge, and a commitment to quality service. Former U.S. Army officer and Ranger with leadership experience in high-pressure environments. Recently retired but seeking a part-time role to stay active and contribute my everyday experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HVAC Technician
Trotter Temperature Control
Southfield, MI, USA
05.2006 - Current
- Managed all aspects of HVAC installation, repair, and maintenance services while overseeing daily business operations, customer relations, and team leadership
- Built a successful HVAC business from the ground up, growing a loyal customer base through exceptional service and reliability
- Managed and trained a skilled team, ensuring top-quality workmanship and customer satisfaction
- Developed strong vendor relationships to secure cost-effective, high-quality materials and equipment
- Streamlined operations and scheduling to maximize efficiency and profitability
- Provided expert troubleshooting and energy-efficient solutions to meet client needs
- Maintained full compliance with industry regulations, safety standards, and local codes
Cashier/Customer Service
Target
Troy, MI, USA
09.2017 - 04.2018
- Processed customer transactions, assisted with inquiries, and maintained a positive shopping experience
- Handled cash register operations, including balancing cash drawers and processing payments
First Lieutenant, Army Ranger
United States Army
USA
01.2000 - 01.2004
- Served as a First Lieutenant in the U.S
- Army, leading and training soldiers in high-intensity environments
- Completed Army Ranger School, gaining advanced leadership and combat training
- Led platoon-level operations, ensuring mission success in dynamic and high-risk situations
- Developed strategic planning, risk assessment, and crisis management skills in operational deployments
- Coordinated logistics, training exercises, and personnel management to enhance unit effectiveness
Education
Associate - HVAC
Oakland Community College
Auburn Hills, MI05.2006
Bachelor’s - Marketing
University of Illinois at Champaign-Urbana
Urbana, IL06.1999
Division I Football Athlete -
University of Illinois Football Team
01.1999
Skills
- Leadership & Team Management
- HVAC Installation & Repair
- Strategic Planning & Risk Assessment
- Crisis Management
- Customer Service & Sales
- Logistics Coordination
- Energy Efficiency Solutions
- Troubleshooting & Problem Solving
Certification
- HVAC Certification
- Driver’s License
Athletics
Division I Football Athlete, University of Illinois Football Team, 1994-1999, Competed at the highest collegiate level as a dedicated member of the University of Illinois football program, demonstrating teamwork, discipline, and a strong work ethic.
Timeline
Cashier/Customer Service
Target
09.2017 - 04.2018
HVAC Technician
Trotter Temperature Control
05.2006 - Current
First Lieutenant, Army Ranger
United States Army
01.2000 - 01.2004
Associate - HVAC
Oakland Community College
Bachelor’s - Marketing
University of Illinois at Champaign-Urbana
Division I Football Athlete -
University of Illinois Football Team