Summary
Overview
Work History
Education
Skills
Cellphones
References
Extracurricular Activities
Personal Information
Timeline
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Tivana Terán López

Tivana Terán López

Miami

Summary

Dynamic professional with a strong background in competitive training and performance analysis at Club Deportivo Diana Quintana. Proven ability to enhance athlete skills through effective feedback and tailored coaching. Adept in customer relationship management and emergency response, ensuring safety and satisfaction in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Atención al cliente personalizado

Prolape s.a.
04.2022 - Current

Managed cash register operations for cash, debit, and credit transactions.
Executed sales of frozen products to achieve revenue targets.
Conducted product rotation to ensure freshness and compliance.
Performed multi-functional tasks to support overall team efficiency.

Asesora comercial polifuncional

Marathon
12.2018 - Current
  • Conducted market research to identify new sales opportunities.
  • Collaborated with marketing to create promotional materials for products.

911 Operator

Segura ep Ecuador
Guayaquil
12.2023 - 05.2025
  • Managed emergency calls to assess situations and dispatch appropriate services promptly.
  • Operated communication systems for effective relay of information to responders.
  • Provided clear instructions to callers during high-stress situations to ensure safety.
  • Maintained detailed records of incidents and responses for future reference.

Swim Instructor

Cena/ Centro de especialidades
Guayaquil
02.2023 - 11.2023
  • Instructed swimming techniques across multiple skill levels in a positive environment.
  • Developed tailored lesson plans to address individual student needs and objectives.
  • Monitored student progress, providing constructive feedback throughout sessions.
  • Ensured adherence to safety protocols during all swimming activities and practices.
  • Communicated effectively with parents regarding student development and program updates.

Swimmer

Club Deportivo Diana Quintana
Samborondon
01.2014 - 01.2020
  • Trained athletes in competitive swimming techniques across various strokes.
  • Assisted coaches in evaluating swimmer performance and delivering constructive feedback.
  • Participated in team practices to improve skills and foster teamwork.
  • Analyzed post-competition videos to assess performance and determine areas for improvement.

Personal reference information

https://dianaquintana.ec/

ivanmedinas@gmail.com

Education

Secundaria básica - Social Sciences

Colegio Madrid Jardín Semillitas
Guayaquil

Secundaria bachillerato - Social Sciences

Colegio Nueva Inglaterra
Guayaquil
03-2017

Some College (No Degree) - Business Administration

Tecnológico Internacional Speedwriting
Guayaquil

Skills

  • Competitive training
  • Performance analysis
  • Safety protocols
  • Customer relationship management
  • Sales strategy
  • Team collaboration
  • Market research
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Adaptability
  • Detail orientation
  • Feedback delivery

Cellphones

954 910 4126

954 910 4924

774 525 2930

References

  • Harriet Zambrano, # 954 651 5513
  • Econ. Valeria Rodríguez Aguirre, # 954 910 4924

Extracurricular Activities

Guayas Sports Federation, Professional Swimmer, Medalist and selected to represent the Ecuadorian national team - Bolivarian Games 2016, Freediver, Medalist

Personal Information

  • Age: 26
  • Date of Birth: 04/08/99
  • Nationality: Ecuadorian
  • Marital Status: Married
  • Place of Birth: Guayaquil

Timeline

911 Operator

Segura ep Ecuador
12.2023 - 05.2025

Swim Instructor

Cena/ Centro de especialidades
02.2023 - 11.2023

Atención al cliente personalizado

Prolape s.a.
04.2022 - Current

Asesora comercial polifuncional

Marathon
12.2018 - Current

Swimmer

Club Deportivo Diana Quintana
01.2014 - 01.2020

Secundaria básica - Social Sciences

Colegio Madrid Jardín Semillitas

Secundaria bachillerato - Social Sciences

Colegio Nueva Inglaterra

Some College (No Degree) - Business Administration

Tecnológico Internacional Speedwriting
Tivana Terán López