Tj Cirillo
St Johns
Summary
Customer service professional with the goal of providing the best customer experience possible.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc.
02.2024 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Integrated Solutions Consultant
AT&T
08.2021 - 07.2023
- Developed and maintained long-term relationships with customers, fostering strong service bonds and encouraging future business.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
Mobile Sales Associate
T-Mobile
02.2021 - 08.2021
- Assisted and supported training of new sales associates.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by .
Car Detailer
San Jose Collision
11.2020 - 02.2021
- Provided exceptional customer service and addressed customer inquiries.
- Maintained clean, tidy and safe work environment.
Grocery Associate
Walmart
07.2019 - 10.2020
- Answered customer questions and provided detailed product
- Maintained effective team member communication.
- Assisted in development of trainees, providing instruction, and support to optimize readiness.
Education
Highschool Diploma - General Studies
Creekside Highschool
St. John’s Florida 05.2020
Skills
- Team involvement
- Customer Experience
- Creative Solutions
- Calm and Professional Under Pressure
- Leadership
- Customer Service
Timeline
Flight Attendant
Delta Air Lines, Inc.
02.2024 - Current
Integrated Solutions Consultant
AT&T
08.2021 - 07.2023
Mobile Sales Associate
T-Mobile
02.2021 - 08.2021
Car Detailer
San Jose Collision
11.2020 - 02.2021
Grocery Associate
Walmart
07.2019 - 10.2020
Highschool Diploma - General Studies
Creekside Highschool
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