Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Hairstylist
Self-employed
Jackson, MI
09.2017 - Current
Tracked inventory of supplies used for styling services.
Greeted customers, answered phones and booked appointments.
Organized scheduling of appointments throughout the day.
Pursued continuing education and training to stay up to date with new trends and techniques.
Sanitized workstations and salon equipment to reduce risk of infection.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Mentored new staff to enhance personal growth and increase productivity.
Operated cash registers to receive payments from patrons.
Provided consultations to clients about their desired hairstyle and hair care needs.
Host/SA/Server
Rocky Top Bbq
Jackson, MI
01.2017 - 01.2019
Took reservations over phone and in person.
Provided excellent customer service by anticipating customer needs.
Enforced all alcohol laws strictly while serving alcoholic beverages.
Balanced cash drawers at the end of each shift.
Assisted other departments when needed such as bussing tables or delivering food orders.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Upheld high standards of sanitation in accordance with health department regulations.
Host
Red Lobster
Jackson, MI
11.2016 - 04.2017
Greeted guests upon arrival and provided them with menus.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Assisted servers in seating guests by escorting them to their tables.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Ensured compliance with health and safety regulations within the restaurant.
Communicated with servers about new tables, changes in food availability and customer comments.
Sandwich Artist
Subway
Jackson, MI
08.2016 - 03.2017
Greeted customers and provided product knowledge.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Operated cash registers to process payments from customers.
Maintained cleanliness of work area throughout shift.
Ensured all menu items were prepared in accordance with health and safety standards.
Organized inventory for efficient restocking of products.
Provided excellent customer service by addressing inquiries promptly and professionally.
Checked expiration dates on products to ensure freshness of items served to customers.