Thomas Sambrano
Las Vegas,NV
Summary
Maintained high levels of productivity and readiness, ensuring optimal contribution during every scheduled shift. Cultivated a harmonious work environment that promotes teamwork and guarantees high-quality outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
FOH/BOH Supervisor
Dirt Dog
Las Vegas, NV
02.2024 - Current
- Supervised back-of-house operations, ensuring adherence to safety and sanitation standards.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Trained and mentored staff on kitchen procedures and best practices.
- Implemented workflow improvements that increased efficiency and reduced turnaround times.
- Conducted regular quality checks on food preparation and presentation standards.
- Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
- Improved employee retention by providing ongoing training and promoting a positive work environment.
- Reduced food waste through effective inventory management and proper storage techniques.
- Created positive working environment and caring, hospitable atmosphere for employees and patrons.
Budtender
Greenlight Dispensary
Las Vegas, NV
05.2025 - 02.2026
- Implemented feedback mechanisms to gather customer insights for service improvement strategies.
- Checked guests' photo identification for validity and age requirements.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Floor Manager
Silver Sage Wellness Dispensary
Las Vegas, NV
08.2019 - 01.2024
- Managing a team of 30+ employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly.
- Overseeing supply restocking, area cleaning, and product organization.
- Overseeing employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- I always make personal recommendations for customers by sharing product knowledge and demonstrating product.
- Coaching employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- I perform closing procedures daily by balancing cash drawers and reconciling debit card or Dutchie pay transactions.
- Boosting employee morale by recognizing outstanding performances, resulting in higher productivity levels.
- Managing daily store operations for smooth functioning and achieving sales targets.
- Evaluating staff performance regularly to identify areas for improvement or commendation.
- Coordinating with other departments to ensure seamless workflow across all areas of the store operation.
- Enhancing team performance through regular training, mentoring, and constructive feedback.
- Promoting sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
Budtender
Canopi Dispensary
Las Vegas, NV
05.2018 - 05.2019
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles and any other needs for the patient in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Produce Clerk
Vons Grocery Store
Las Vegas, NV
02.2016 - 04.2017
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness standards.
- Inspected produce to update and adjust pricing information.
Metal Restoration
5 Star Metal Restoration
Las Vegas, NV
03.2014 - 12.2015
- Maintained safety standards throughout all phases of the restoration process, minimizing risks to workers and preserving structural integrity.
- Restored historical buildings by using appropriate techniques and materials, preserving their original architectural integrity.
- Conducted thorough assessments of damaged structures to determine the extent of required restoration work.
- Fostered strong relationships with clients, colleagues, and suppliers, contributing to a positive reputation within the restoration industry.
Education
High School Diploma - undefined
Cheyenne High School
Las Vegas, NV05.2015
Skills
- Kitchen organization
- Sanitation standards
- Cost control
Employee management
- Staff training
- POS system operation
- Customer service
Customer relations
POS systems
Policy enforcement
Store maintenance
Operations management
Stock management
Performance improvements
Scheduling and planning
Team training and development
Employee scheduling
Floor management
Employee schedule management
Problem resolution
Computer skills
Staff development
Teamwork
Problem-solving
Certification
- Dispensary agent card
- OSHA 30 card
- Sheriffs card
- Tam card
- Food safety card
Timeline
Budtender
Greenlight Dispensary
05.2025 - 02.2026
FOH/BOH Supervisor
Dirt Dog
02.2024 - Current
Floor Manager
Silver Sage Wellness Dispensary
08.2019 - 01.2024
Budtender
Canopi Dispensary
05.2018 - 05.2019
Produce Clerk
Vons Grocery Store
02.2016 - 04.2017
Metal Restoration
5 Star Metal Restoration
03.2014 - 12.2015
High School Diploma - undefined
Cheyenne High School