Asha Coleman
Chicago,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
FOH/BOH Team Member
Sweetgreen
01.2022 - 06.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Shift Leader
Frontline Distribution International
12.2017 - 05.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Team Member
Frontline Distribution International
08.2017 - 11.2017
- Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.
- Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
Hostess
Crepe Maker
01.2017 - 06.2017
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
Seasonal Worker
Marshalls
12.2023 - 01.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - International Business Management
University of Phoenix
Tempe, AZ05.2025
Skills
- Administrative Support
- Spreadsheet Tracking
- Telephone Skills
- Organization Skills
- Time Management
- Microsoft Office
- Cost Control
- Hiring and Training
- Employee Scheduling
Languages
Spanish
Elementary
Hobbies
- Language learning
- Creative Writing
- Web Design
- Reading
Timeline
Seasonal Worker
Marshalls
12.2023 - 01.2024
FOH/BOH Team Member
Sweetgreen
01.2022 - 06.2022
Shift Leader
Frontline Distribution International
12.2017 - 05.2024
Team Member
Frontline Distribution International
08.2017 - 11.2017
Hostess
Crepe Maker
01.2017 - 06.2017
Bachelor of Science - International Business Management
University of Phoenix