Amy Pineda
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
FOH/BOH Team Member
Chick-fil-A
05.2022 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained and sanitized service stations, prep areas, and countertops.
- Assisted with training new BOH staff members on established processes and goals.
- Checked food preparation and presentation to verify quality and consistency.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Cashier /Sales Associate
Milano Market
02.2022 - 05.2022
- Wrapped, boxed and weighed bakery department products.
- Organized and stored items at specific temperatures to maintain freshness.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Managed efficient cash register operations.
- Worked flexible hours across night, weekend and holiday shifts.
Cashier
Fruces
09.2020 - 06.2021
- Maintained regular and consistent attendance and punctuality.
- Prepared and served juices and blended drinks.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Operated POS system for quick order entry and cash drawer accuracy.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Education
Associate of Arts - Economics
Borough of Manhattan Community College of The City University of New York
New York, NY06.2026
Skills
- Team Leadership
- Active Listening
- Decision-Making
- Inventory Stocking
- Cash Register Operation
- POS Systems
- Upselling
- Store Cleaning
Languages
English
Spanish
Timeline
FOH/BOH Team Member
Chick-fil-A
05.2022 - Current
Cashier /Sales Associate
Milano Market
02.2022 - 05.2022
Cashier
Fruces
09.2020 - 06.2021
Associate of Arts - Economics
Borough of Manhattan Community College of The City University of New York