Summary
Overview
Work History
Education
Skills
Community leadership
Timeline
Generic

T. Mikhail White

Flower Mound,TX

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Finds joy in work that has a positive impact on other's lives.

Overview

17
17
years of professional experience

Work History

Chief Operating Officer

Options Capital Group
01.2017 - Current
  • Oversaw day-to-day operations to keep organization running smoothly and efficiently
  • Improved business contracts to mitigate risk
  • Managed and developed training programs for employees from overseas in multiple departments.
  • Supervised operational activities in funding, sales, and dealer relations departments.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Implemented rigorous risk management protocols, minimizing exposure to financial and operational risks through proactive measures.
  • Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
  • Improved operational efficiency, implementing state-of-the-art technology solutions across multiple departments.

Real Estate Agent (Residential Sales)

DFW Area
06.2014 - 12.2014
  • Knowledge in converting internet leads to buyer clients by phone, text and email prospecting
  • Experienced in analyzing market values and trends to determine competitive market prices
  • Highly skilled in educating and advising prospective buyers on selecting, inspecting and making offers of purchase on real estate properties for both personal homes and investment properties

Account Executive

Auction.com
02.2013 - 02.2014
  • Successfully initiated outbound calls in a dynamic fast paced environment while being able to manage inbound inquiries, follow up and a contact management system
  • Effectively managed an inventory of accounts in default status seeking a short sale
  • Worked with customers, brokers, title companies and servicers to explain options for delinquent loans which met pre-determined company standards
  • Instrumental in training new Account Executives and was available to answer questions and instruct them as needed once training was complete

Real Estate Agent (Residential Sales)

Tucson, Arizona
09.2007 - 01.2013


  • Coordinated with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates
  • Prepared documents such as representation contracts and purchase agreements
  • Strong commitment to customer service that resulted in an expanding referral base

Education

Bachelor of Science - Business Administration

Wayland Baptist University
Sierra Vista, AZ

Arizona Real Estate License -

Skills

  • Microsoft Office
  • Technology savvy
  • Community Leadership
  • Operations management
  • Process improvement
  • Risk management
  • Content Creator
  • Web design
  • Phone system setup and implementation
  • Customer Relationship Management Systems

Community leadership

Executive Committee Member, Young Leaders Society of United Way, 2011-2013, Tucson, AZ

Timeline

Chief Operating Officer

Options Capital Group
01.2017 - Current

Real Estate Agent (Residential Sales)

DFW Area
06.2014 - 12.2014

Account Executive

Auction.com
02.2013 - 02.2014

Real Estate Agent (Residential Sales)

Tucson, Arizona
09.2007 - 01.2013

Bachelor of Science - Business Administration

Wayland Baptist University

Arizona Real Estate License -

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T. Mikhail White