Tmnit Embaye
Saint Paul,MN
Overview
4
4
years of professional experience
Work History
Behavior Technician
Behavior Frontiers
01.2024 - Current
- Collaborate with supervisors to implement behavior intervention plans, supporting positive outcomes for clients.
- Record and maintain precise session data to monitor client progress, and support informed decision-making.
- Participate in team meetings to provide insights based on data and observations, demonstrating strong analytical skills.
- Maintain detailed records, including daily logs and incident reports, ensuring compliance with organizational standards.
Bank Teller
Wells Fargo
07.2022 - 09.2023
- Provided customer service and account management support, handling inquiries, transactions, and account updates with accuracy and professionalism.
- Processed data accurately in the system to maintain organized and error-free records.
- Scheduled and confirmed appointments, ensuring efficient time management and organization.
- Complied with companies' policies and procedures to maintain an environment that upholds the companies' values and standards.
Barista
Starbucks
02.2021 - 07.2022
- Delivered exceptional customer service in a fast-paced environment, engaging with customers to understand and meet their needs.
- De-escalated high-tension situations, resolved conflicts, and ensured customer satisfaction through effective communication and problem-solving.
Education
Bachelor of Science - Psychology
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Data collection
- Communication
- Organization and Efficiency
- Customer service
- Bilingual- Tigrinya and English
Timeline
Behavior Technician
Behavior Frontiers
01.2024 - Current
Bank Teller
Wells Fargo
07.2022 - 09.2023
Barista
Starbucks
02.2021 - 07.2022
Bachelor of Science - Psychology
University of Minnesota - Twin Cities