T Natasha Manuel
Greenville,SC
Summary
Detailed small business owner known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Prior to starting my own business, I worked in the customer service industry in various types of call center positions. In which, I provided a personable and dedicated customer service experience with extensive experience in the service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Household Operations Manager
Self Employed Business Owner
Greenville , SC
11.2009 - Current
- Effectively diffused tense situations while remaining calm and professional in stressful circumstances.
- Displayed exemplary leadership skills in driving successful outcomes during times of change and crisis.
- Created strategies that enhanced productivity through improved workflow and time allocation.
Business Owner
Self Employed Business Owner
Greenville , SC
11.2009 - Current
- Kept records for production, inventory, income, and expenses.
- Monitored cash flow to ensure proper budgeting of resources.
- Oversaw daily operations, optimizing efficiency and productivity.
Planning and Coordination Supervisor
Self Employed Business Owner
Greenville , SC
11.2009 - Current
- Provided guidance and direction to regarding duties and responsibilities.
- Assisted in creating budgets for expenses including personnel costs.
- Analyzed financial data related to budgeting activities on a regular basis.
- Implemented strategies to take advantage of new opportunities.
- Fostered strong partnership with business counterpart to drive optimal customer experience.
Education
Associate in Business - Marketing
Greenville Technical College
Greenville, SC12-2007
Some College (No Degree) - Certificate in Business Management
Greenville Technical College
Greenville, SCSome College (No Degree) - Certificate in Marketing Communications
Greenville Technical College
Greenville, SCSkills
- Financial Management
- Business Administration
- Customer Service
- Inventory Management
- Incidents management
- Process Improvements
- Problem-Solving
- Conflict Mediation
- Invoice Processing
- MS Office
- Decision-Making
- Budgeting and cost control
Affiliations
- I am also a volunteer coach with the YMCA in Greenville SC
References
References available upon request.
Timeline
Household Operations Manager
Self Employed Business Owner
11.2009 - Current
Business Owner
Self Employed Business Owner
11.2009 - Current
Planning and Coordination Supervisor
Self Employed Business Owner
11.2009 - Current
Associate in Business - Marketing
Greenville Technical College
Some College (No Degree) - Certificate in Business Management
Greenville Technical College
Some College (No Degree) - Certificate in Marketing Communications
Greenville Technical College
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