T'Nyla Burks
Tomball
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Bakery Clerk
Tom Thumb Food Stores
Dallas
05.2025 - Current
- Assisted customers with product selections and special requests.
- Maintained cleanliness and organization of bakery displays and work areas.
- Prepared baked goods following store recipes and procedures.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
Team Member
Whataburger
Tomball
09.2022 - 06.2024
- Employee of the month 3 months straight
- Team leader position at whataburger
- Assisted customers with orders and provided friendly service.
- Maintained cleanliness in dining area and kitchen to ensure safety standards.
- Prepared food items according to company specifications and recipes.
- Operated kitchen equipment safely while following proper procedures.
- Collaborated with team members to meet customer demands efficiently.
- Stocked supplies and ingredients to support kitchen operations effectively.
Education
Bachelor of Science - Early Childhood Education
Prairie View A&M University
Prairie View, TX 08.2024 - 09.2025
High school -
Klein Oak High school
Skills
- Leadership
- Running
- Sewing
- Singing
- Teamwork
- Quality assurance
- Phone etiquette
- Performance improvement
- Classroom management
- Conflict resolution
- Team collaboration
Pronouns
she/her
Timeline
Bakery Clerk
Tom Thumb Food Stores
05.2025 - Current
Bachelor of Science - Early Childhood Education
Prairie View A&M University
08.2024 - 09.2025
Team Member
Whataburger
09.2022 - 06.2024
High school -
Klein Oak High school