Tobechukwu Okpalaojiego
The Bronx,NY
Summary
Compassionate Professional known for high productivity and efficiency in task completion. Skilled in crisis intervention, patient support, and behavioral therapy techniques. Excel at communication, empathy, and patience, ensuring effective interaction with patients and team members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Behavioral Health Associate Supervisor
Metropolitan Hospital Center
New York, NY
11.2023 - Current
- Directed and supervised team employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Trained new employees on company policies, job duties, and performance expectations.
Behavioral Health Associate
Metropolitan Hospital Center
New York, NY
03.2010 - 10.2023
- Assisted clients in developing and implementing plans for managing symptoms of mental illness.
- Provided crisis intervention services to individuals experiencing a behavioral health emergency.
- Conducted assessments to identify client needs, strengths, and areas of risk.
- Educated clients on various topics related to mental health issues such as self-care skills development, relapse prevention strategies, and stress management techniques.
- Established strong working relationships with clients by demonstrating empathy and respect.
- Documented patient interactions in compliance with HIPAA requirements.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Participated in professional development workshops to stay current with mental health practices.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
Psychiatric Technician - Per Diem
Kings County Hospital Center
Brooklyn, NY
05.2008 - 02.2010
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
Patient Care Associate - Per Diem
Metropolitan Hospital Center
New York, NY
02.2008 - 02.2010
- Provided direct patient care and support services in accordance with established standards and practices.
- Assisted patients with activities of daily living such as bathing, grooming, dressing and toileting.
- Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Took vital signs accurately using automated devices whenever possible.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Nnamdi Azikiwe University
Nigeria09-2008
Skills
- Behavioral assessment
- Clinical Documentation
- Suicide Prevention
- Mental Health Support
- Behavior Management
- De-Escalation Techniques
- Crisis Intervention
- Excellent customer service skills
- Family support and assistance
- Patient Safety Management
- Progress Monitoring
Certification
- Behavioral Health Associate
- Prevention and Managing of Crisis Situation (PMCS)
- Basic Cardiopulmonary Life Support (BCLS)
- Patient Care Associate, Phlebotomy, EKG
Timeline
Behavioral Health Associate Supervisor
Metropolitan Hospital Center
11.2023 - Current
Behavioral Health Associate
Metropolitan Hospital Center
03.2010 - 10.2023
Psychiatric Technician - Per Diem
Kings County Hospital Center
05.2008 - 02.2010
Patient Care Associate - Per Diem
Metropolitan Hospital Center
02.2008 - 02.2010
Bachelor of Science - Electrical, Electronics And Communications Engineering
Nnamdi Azikiwe University