Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toben Kirbo

Cuero

Summary

Dynamic professional with a strong background in customer service and training, honed at Gordon Food Service. Proven ability to enhance sales techniques and product knowledge among team members, fostering a collaborative environment. Skilled in inventory management and clear communication, consistently achieving operational goals while ensuring exceptional customer experiences. Going through career change, need help affording schooling.

Overview

3
3
years of professional experience

Work History

Team Member

Academy
03.2025 - Current
  • Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring compliance with safety standards.
  • Collaborated with team members to restock inventory, optimizing merchandise displays effectively.
  • Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.

Trainer/Selector

Gordon Food Service
09.2022 - 12.2024
  • Developed training materials to enhance employee understanding of product knowledge and service standards.
  • Delivered engaging training sessions to promote effective customer interaction and sales techniques.
  • Assisted in onboarding new staff, ensuring comprehension of operational procedures and safety protocols.
  • Evaluated training effectiveness through feedback and assessments, adapting programs as needed for improvement.

Education

NCCER Certification - General Trade Knowledge

Victoria College
Victoria, TX
10.2025

High School Diploma - General Studies

Cuero Highschool
Cuero, TX
11.2017

Skills

  • Customer service
  • Product knowledge
  • Sales techniques
  • Inventory management
  • Following instructions
  • Clear communication
  • Problem-solving
  • Teamwork and collaboration
  • Goal setting and achievement
  • Complaint resolution
  • Training and mentoring

Timeline

Team Member

Academy
03.2025 - Current

Trainer/Selector

Gordon Food Service
09.2022 - 12.2024

NCCER Certification - General Trade Knowledge

Victoria College

High School Diploma - General Studies

Cuero Highschool