Technical Analysis
Tobiah Goodin
Information Systems Engineer
Spanaway,WA
Summary
Systems Engineer with extensive experience driving network security and accessibility. Highly skilled with system virtualization using VMware. 8 years experience working for a Maintenance Service Provider for telecommunications. Providing technical support and design to enable remote connectivity to customer equipment for monitoring and access.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Information Systems Engineer Tier 2
Continuant Inc
Fife, WA
08.2015 - Current
- Deploy and administer Windows Server 2019, Windows 10 and Debian Linux, both physical and virtual machines. Deploy and administer VMWare ESXi hypervisor.
- Wrote a Python program to collect serial data from legacy PBX systems and send alarms as SNMP traps.
- Designed and implemented a Backups as a Service model for our customers, to have weekly backups to a cloud server.
- Troubleshoot network connectivity between customer network and our company's monitoring tool.
- Researched software and systems products to determine purchase recommendations.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Delivered helpdesk service and support to customers.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Documented system configuration, mapping and processes.
- Created flowcharts, diagrams and other technical documentation.
Infantryman (11B)
US Army
Joint Base Lewis-McChord, WA
04.2010 - 08.2013
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Utilized advanced tactics to engage and neutralize enemy combatants.
Education
Associate of Applied Sciences - Technologies - Computer Networking
Clover Park Technical College
Lakewood, WA 10.2013 - 06.2015
Skills
Cloud Computing
Technical Support
User support
Troubleshooting
Technical Writing
Network infrastructure administration
Firewalls, VPNs and security products
Hardware and software installation
Infrastructure tracking
Timeline
Information Systems Engineer Tier 2
Continuant Inc
08.2015 - Current
Associate of Applied Sciences - Technologies - Computer Networking
Clover Park Technical College
10.2013 - 06.2015
Infantryman (11B)
US Army
04.2010 - 08.2013
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