Tobias Dekowski
Upland,CA
Summary
Dynamic leader with a proven track record at Ace Hardware, adept in Salesforce proficiency and exceptional in customer engagement. Spearheaded a sales team to notable revenue growth through innovative cross-selling strategies and effective sales training. Excelled in building lasting client relationships, enhancing team performance, and achieving significant sales milestones.
Overview
32
32
years of professional experience
Work History
Sales Associate Manager
Ace Hardware
01.2024 - 10.2024
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Sales Manager
Best Health Benifits
11.2023 - 01.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Became a resource to over 25 other agents.
Insurance Producer/Administrative Office Manager
State Farm
10.2001 - 05.2023
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Provided detailed information about company insurance products.
- Worked in high-volume, competitive sales environment.
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
- Implemented marketing strategies to generate new leads and expand the client base.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
- Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.
- Coordinated claim processing between clients and carriers, facilitating timely resolution of disputes and ensuring fair settlements for all parties involved.
- Boosted policy sales through effective communication of product benefits and features.
- Enhanced referral network by building strong relationships with other industry professionals such as mortgage brokers and financial advisors.
- Managed a high volume of daily tasks while maintaining a focus on providing quality customer service.
- Improved cross-selling strategy by analyzing existing client portfolios for potential upsell opportunities.
Hospital Corpsman
United States Navy, USN
04.1993 - 08.2001
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Rendered emergency medical treatment and administered immunization programs.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Education
Associate of Arts - Business Administration And Management
Mt. San Antonio College
Walnut, CA05-2005
High School Diploma -
La Habra High School
La Habra, CA06-1992
Skills
- Customer Engagement
- Meeting Management
- Salesforce proficiency
- Sales Team Leadership
- Negotiation expertise
- Sales Presentations
- Cross-selling strategies
- Sales training procedures
- Sales calls
- Direct Sales
- Verbal and written communication
- Sales team training
Timeline
Sales Associate Manager
Ace Hardware
01.2024 - 10.2024
Sales Manager
Best Health Benifits
11.2023 - 01.2024
Insurance Producer/Administrative Office Manager
State Farm
10.2001 - 05.2023
Hospital Corpsman
United States Navy, USN
04.1993 - 08.2001
Associate of Arts - Business Administration And Management
Mt. San Antonio College
High School Diploma -
La Habra High School
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