TOBIAS EZRA
San Francisco,CA
Summary
Dedicated team leader with hands-on experience administering security operations and enforcing safety protocols. Skilled in identifying security risks, monitoring CCTV footage and responding to emergencies. Demonstrated ability to create security policies and procedures and train security personnel. Highly organized and detail-oriented with excellent problem-solving abilities. Proven track record of leveraging strategic vision, operational excellence, and business acumen to drive growth and profitability. Adept at identifying and capitalizing on new opportunities to drive long-term success and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Allied Universal
08.2023 - Current
- Organized training sessions for Security Officers on relevant topics such as conflict resolution strategies
- Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed scheduling for site
Independent Driver
Uber
08.2019 - Current
- Adapted quickly to changing road conditions during inclement weather
- Demonstrated a safe driving record by following all traffic laws and regulations
- Managed multiple tasks simultaneously while meeting tight deadlines
- Performed basic maintenance duties such as checking fluids and tire pressure
- Provided excellent customer service by responding promptly to inquiries.
Founder
Done Right Detailing
01.2020 - 08.2023
- Developed and maintained company's vision, mission statement and strategic plan
- Built strong relationships with customers by providing exceptional service throughout the entire customer journey
- Pursued networking events, trade shows and industry-related meetings to increase brand awareness
- Built an effective marketing and sales strategy to successfully drive growth
- Leveraged digital media platforms for effective communication and promotion of products and services
- Negotiated contracts with vendors to secure favorable pricing on materials and supplies.
Asset Protection Team Leader
Macys
10.2020 - 10.2022
- Developed innovative methods for tracking merchandise shipments throughout the supply chain process
- Analyzed financial data related to losses due to shoplifting, fraud, or other external factors
- Created detailed reports outlining findings from investigations into employee misconduct or suspicious behavior
- Conducted regular audits of store surveillance systems to identify any potential areas of vulnerability
- Monitored performance of employees to ensure compliance with company policies and procedures
- Monitored surveillance cameras to deter and respond to theft
- Implemented and monitored processes to reduce property or financial losses
- Apprehended shoplifters in accordance with guidelines
- Performed covert surveillance of areas susceptible to loss, such loading docks, distribution centers, and warehouses
- Prepared for presentations by writing notes, rehearsing speeches and building confidence
- Developed and delivered presentations to large audiences, including corporate executives and government officials.
Education
Associate of Business Administration - Communications
Skyline College
San Bruno, CA06.2025
High School Diploma -
John O'Connell High School
San Francisco, CA05.2016
Skills
- Schedule Maintenance
- Business Operations Management
- Site Management
- Public Speaking
- Surveillance
- Team Leadership
- Staffing and scheduling
- Access Control Systems
Certification
Gaurd Card
Volunteer Experience
Caregiver, Wounded Warrior Foundation, Fish Kill, New York, 06/2016, 10/2017, Assisted clients with activities of daily living such as bathing, dressing and grooming., Maintained a clean environment for patients by following proper infection control protocols., Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
References
References available upon request
Extracurricular Activities
Baseball Team Track & Field Team Managed and Conditioned Women's Sports Teams Wrestling Team Football Team Reserve Officers' Training Corp (ROTC)
Timeline
Security Site Supervisor
Allied Universal
08.2023 - Current
Asset Protection Team Leader
Macys
10.2020 - 10.2022
Founder
Done Right Detailing
01.2020 - 08.2023
Independent Driver
Uber
08.2019 - Current
Associate of Business Administration - Communications
Skyline College
High School Diploma -
John O'Connell High School
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