Tobias Tyson
Monroe,NC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Direct Care Staff Member
Alternative Ways For Adults and Youth
Durham, North Carolina
06.2021 - Current
- Applied positive reinforcement to redirect negative behaviors.
- Assisted individuals in development of social skills to become integrated in community.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Transported clients to doctor's appointments and errands.
- Accompanied or transported clients to appointments, errands and social activities.
- Maintained accurate records and reports related to client care activities.
- Assisted clients with maintaining good personal hygiene.
Direct Care Staff Member
Caring Hands & Supplmentary
Durham, North Carolina
05.2007 - 06.2021
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Transported clients to doctor's appointments and errands.
- Accompanied or transported clients to appointments, errands and social activities.
- Maintained accurate records and reports related to client care activities.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Provided personal care to clients, such as bathing, dressing and grooming.
- Supervised activities of daily living for clients.
Medical Office Assistant
Novant Healthcare
Matthews, North Carolina
06.2016 - 05.2019
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Communicated with patients with compassion while keeping medical information private.
- Registered patients and scheduled appointments.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Phlebotomist
Novant Health, Inc
Matthews, North Carolina
09.2012 - 05.2018
- Provided excellent customer service while interacting with patients.
- Conducted various blood tests and updated results into paper and electronic charts.
- Responded quickly and effectively to emergency situations.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Educated patients on specimen collection procedures and post-draw care.
- Processed samples accurately and efficiently.
- Identified patients using proper procedures prior to specimen collection.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Verified patient information prior to specimen collection.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
CNA
Aging Care Advocates
Matthews, North Carolina
06.2010 - 12.2010
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Managed household errands and other essential duties.
Phlebotomist
American Red Cross
Durham, North Carolina
02.2003 - 09.2005
- Provided excellent customer service while interacting with patients.
- Conducted various blood tests and updated results into paper and electronic charts.
- Responded quickly and effectively to emergency situations.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Followed all safety protocols when handling hazardous materials.
Medical Records
Duke Medical Center
Durham, NC
06.2000 - 09.2001
- Performed accurate data entry into electronic medical records system.
- Recorded patient histories accurately within medical records system.
- Scanned and validated medical records for upload.
- Assisted in organizing patient information and medical records.
Housekeeper
Duke Medical Center
Durham, North Carolina
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sanitized all areas of the hotel lobby and public restrooms.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Emptied trash receptacles throughout the property.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
High School Diploma -
Hillside High School
Durham, NC05-2000
Some College (No Degree) - Business Healthcare Management
University of Phoenix
Tempe, AZSkills
- Documentation
- Social support
- Helping students with special needs
- Enrichment activities
- Skill building support
- Social skills training
- Life skills training
- Healthcare
- Daily living activities
- CPR certified
- Compassionate care
Certification
- Phlebotomy
Timeline
Direct Care Staff Member
Alternative Ways For Adults and Youth
06.2021 - Current
Medical Office Assistant
Novant Healthcare
06.2016 - 05.2019
Phlebotomist
Novant Health, Inc
09.2012 - 05.2018
CNA
Aging Care Advocates
06.2010 - 12.2010
Direct Care Staff Member
Caring Hands & Supplmentary
05.2007 - 06.2021
Phlebotomist
American Red Cross
02.2003 - 09.2005
Medical Records
Duke Medical Center
06.2000 - 09.2001
- Phlebotomy
Housekeeper
Duke Medical Center
High School Diploma -
Hillside High School
Some College (No Degree) - Business Healthcare Management
University of Phoenix
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