Tobie McNatt
Caseyville,IL
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Trustworthy and dedicated with several years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
13
13
years of professional experience
Work History
Cashier
Ruler Foods
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Manager
Blondies
12.2010 - 10.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
GED -
United States Navy
Belleville, IL03.
Skills
- Transaction Balances
- Regulatory Compliance
- Customer Relations
- Credit and Cash Transactions
- Coin and Currency Counting
- Cash Management
- Account Invoicing
- Liquor Law Compliance
- Customer Service
- Adaptable and Flexible
- Money Handling
- Judgment and Decision-Making
- Hospitality and Accommodation
- Staff Training
- Time Management Skills
- Conflict Resolution
Timeline
Cashier
Ruler Foods
03.2023 - Current
Manager
Blondies
12.2010 - 10.2022
GED -
United States Navy
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