Team member
Midici DTC
- Proven track record of delivering exceptional customer service by addressing inquiries, resolving issues, and providing product or service information in a professional and courteous manner.
- Effectively managed a high volume of customer interactions through various communication channels, including phone, email, and live chat, ensuring timely and accurate responses.
- Demonstrated empathy and active listening skills to understand customer needs, concerns, and feedback, resulting in improved customer satisfaction and retention.
