Toby Austin

• Developed, maintained, and owned testing processes for MyChart™ functionality.
• Analyzed regulatory requirements and developed automated tests to meet regulatory attestation requirements for patient symptom checker tools.
• Collaborated with cross-functional teams to identify and resolve quality issues.
• Utilized reporting and BI tools to track application quality and manage testing efforts.
• Led competitive demos of complex software tools to prospective customer technical teams
• Provided training to employees on best practices in quality management, automated testing, and risk management.

Collaborated with teams at six health systems to design, implement, and optimize the eSyM cancer symptom monitoring program.

Participated in several site visits to educate staff across organizations about the eSyM tools being created and help earn physician buy-in.