Toby Carter
Dayton
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, teamwork, and problem solving.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Lowes Home Improvment
08.2023 - 11.2024
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
Line Cook
Chipotle
03.2022 - 08.2023
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
Kennel Technician
Petland
02.2020 - 09.2022
- Kept animals clean and free of contaminants to promote optimal health.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Education
Medical
Sinclair Community College
Dayton, OH05-2026
High School Diploma -
David H Ponitz
Dayton05-2022
Skills
- Organizational drawer management
- Order processing coordination
- Phone etiquette
- Customer service
- Professional attitude
- Cultural awareness
- Check processing
- Guest services
- Transaction processing skills
Timeline
Customer Service Cashier
Lowes Home Improvment
08.2023 - 11.2024
Line Cook
Chipotle
03.2022 - 08.2023
Kennel Technician
Petland
02.2020 - 09.2022
Medical
Sinclair Community College
High School Diploma -
David H Ponitz
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