Toby Crowell
Lebanon,TN
Summary
Results-driven GM Technician with expertise in diagnosing complex automotive issues. Proven ability to train and lead apprentice technicians, enhancing team performance and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
GM Technician
Serra Chevrolet Buick GMC
Madison Tennessee
04.2014 - Current
GM Transmission Technician. Diagnose and determine repairs needed for transmission and drivetrain issues. Also performed all bumper to bumper repairs.
Train and direct apprentice technicians on GM and store policy and procedures and all fields of auto repair.
GM Technician
Walker Chevrolet
Franklin Tennessee
05.2009 - 09.2013
Diagnosed and repaired transmission, diesel engine, and hybrid/electric vehicles as GM bumper to bumper technician.
Achieved World Class Technician status from GM in 2010.
Directed daily operations to ensure efficient dealership functionality and customer satisfaction.
Implemented strategic marketing initiatives to enhance brand visibility and drive sales growth.
Mentored department managers, fostering leadership skills and improving team performance across all divisions.
Education
1080 Hours of Automotive Training And Repair - Auto Mechanics
Wilson County Vocational Center
Lebanon Tennessee05-1995
High School Diploma -
Mt. Juliet High School
Mt. Juliet Tennessee05-1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Accomplishments
Worked as a Consultant with ASE on development of the Hybrid/Electric Vehicle Certification test.
Certification
GM World Class Technician- Achieving the highest level of GM technician certification of vehicle repair. .
Timeline
GM Technician
Serra Chevrolet Buick GMC
04.2014 - Current
GM Technician
Walker Chevrolet
05.2009 - 09.2013
1080 Hours of Automotive Training And Repair - Auto Mechanics
Wilson County Vocational Center
High School Diploma -
Mt. Juliet High School